Working Solutions Reviews

The overall sentiment toward Working Solutions, a BPO provider of remote customer service opportunities, is predominantly negative based on recent customer reviews. Reviewers frequently express frustration with the company’s application, approval, and contract management processes. Multiple respondents note difficulties in being approved for contracts or assignments and perceive a lack of clear communication or support from the organization. Only one review offers a strongly positive account, citing helpful staff and quality training.

Recurring themes center on poor communication, unexpected contract drops, slow or absent responses to inquiries, and dissatisfaction with problem resolution. Criticisms also extend to issues like being denied opportunities after initial tests, feeling misled by website notifications, and reporting pay problems. References to “scam” or “shady” business practices appear in several reviews, indicating a significant trust deficit from many users. Only one reviewer discusses positive aspects such as available hours and compensation.

Overall, Working Solutions is viewed unfavorably by most reviewers, with reports of unreliable contract processes and perceived unresponsiveness driving concerns. While one user describes a beneficial onboarding and work experience, the prevalence of negative experiences dominates, shaping a reputation for inconsistency and limited customer satisfaction in the remote BPO sector.

Working Solutions operates in the business process outsourcing industry, specializing in providing remote customer service positions for independent contractors. The company connects agents with organizations needing support in customer care or technical assistance, typically focusing on virtual roles for clients in sectors such as tax services, travel, and customer representation.

Agents apply and undergo screening, training, and onboarding before beginning client assignments. Service delivery is managed through online application portals and remote systems. Training sessions and scheduling tools are offered digitally, while communication with program managers and client representatives primarily occurs online. Assignments, hours, and workflow are handled through the company’s proprietary platform.