Wonderland Beauty Parlor Reviews
Rated 4.5 based on 35 Reviews
Beauty Salons in New York
511 W 20th St #2S, New York, NY 10011, United States
Published on
January 15, 2024
Last updated
July 10, 2025
The overall customer experience at Wonderland Beauty Parlor appears to be positive, marked by a strong reputation amongst its clientele. Customers laud the expertise and professionalism of the stylists, particularly Michael, who receives specific praise for his skills and ability to make clients feel valued. The stylists demonstrate an understanding of their clients' desires, as evidenced by the satisfaction with haircuts and the quality of the coloring services. Additionally, the salon's atmosphere is highlighted as inviting and thematic, contributing to a pleasant customer experience. Patrons commend the salon's ability to maintain exemplary service over the years. However, there are instances indicating a potential inconsistency in service quality and pricing transparency, which has led to customer dissatisfaction in at least one case. Overall, the salon demonstrates a strong capacity for delivering high-quality service and customer care, yet it should consider addressing the negative aspects highlighted to ensure a uniformly positive experience across its clientele.
Customers report that stylists at Wonderland Beauty Parlor are professional and highly skilled, particularly at personalized haircuts and color treatments. They are knowledgeable and provide advice for hair care. Long-term clients trust the salon for consistent quality.
Yes, the salon is praised for its welcoming and thematic 'mermaid' ambiance, complete with fun ornaments and a friendly vibe. Clients enjoy complementary offerings such as champagne, which contributes to a pleasant and luxurious experience.
Some reviews suggest a need for clearer pricing policies, particularly concerning children's services. It is advised that customers inquire about the costs beforehand to avoid unexpected charges and ensure clarity.
Wonderland Beauty Parlor is a hair salon providing haircuts, hair color, hair smoothing, hair conditioning, hair styling, makeup and manicure services.