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Wilshire Law Firm Reviews

Rated 4.9 based on 2488 Reviews

660 S. Figueroa Street Sky Lobby, Los Angeles, CA 90017, United States

Uncategorized Los Angeles

Published on
July 22, 2025
Last updated
July 22, 2025

Reviews Summary

Overall sentiment regarding Wilshire Law Firm's personal injury lawyer services is mixed, with both strong endorsements and deeply dissatisfied accounts. Reviewers consistently note issues surrounding communication, case updates, and perceived fairness in settlements—some describing the firm as prompt, efficient, and compassionate, while others recount predatory practices and lack of transparency. Several customers reference both exemplary staff members and experiences where cases dragged on with limited contact.

The most frequent themes in feedback are centered on case management, with positive reviews emphasizing clear communication, attentive staff, and successful outcomes—sometimes even securing full policy payouts. Conversely, recurring negative patterns include prolonged case timelines, lack of updates, high fees, and unsatisfactory financial settlements. Names such as Sutton, Bryana, Mary Ana, Chris Silmon, Alice, Emmanuel, and Edwin are mentioned in both positive and negative contexts, highlighting variability in client experiences.

In summary, Wilshire Law Firm is recognized for both competent, results-driven representation and serious shortfalls in communication and client support within the personal injury sector. While some clients in California report outstanding service, perceived inconsistencies and unresolved concerns affect overall trust, positioning Wilshire Law Firm’s reputation as reliable for some but polarizing for others within the region.
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What Customers Are Saying About Wilshire Law Firm?

happy and blessed I am

give a special shout out

Very diligent in there work

actively on point with my case

excellent service provided

exceptional commitment

Trustguide extracts key phrases from reviews about Wilshire Law Firm and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Wilshire Law Firm's customers had a positive experience.

Positive
40%
Neutral
0%
Negative
60%

Wilshire Law Firm Ratings

5

As of Based on 2488 revies as of Jul 22, 2025

Wilshire Law Firm Score

40%

As of Based on 2488 revies as of Jul 22, 2025

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Customer Reviews

As of Jul 22, 2025, 2488 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Wilshire Law Firm's publicly available reviews View source

Michael rated Wilshire Law Firm 1 stars
Edited a month ago
I used this law firm and even though they were voted best firm five years in a row claiming to get there clients maximum compensation loland frankly didn’t know who to trust we definitely made a mistake using wilshire my mom was 80 years old was rear ended at a stop light by a young driver who stated he put on his brakes but they didn’t work mom suffered a silent stroke and unbeknownst to us till a week later we filled out a form on line and was contacted by wilshire they sent us to the worse’s doctors because we couldn’t travel to la mom ended up going to her own primary care doctor because when we walked through the doors at there doctors they said my mom was having a stroke. Nd we left to the emergency room and then returned later in the week to follow up mom gets an epidural that makes her feel worse we seen a chiropractor the guy was 8 foot tall and lets my mom fall of the table I hear her calling for me out to the waiting room and run in there he’s just looking at her not helping her up we went back there maybe two times the waiting room is packed with Hispanics we finally see the nurse she puts the electrodes on your back for ten minutes and your outa there feeling like we just wasted hours of our time and was not getting the therapy we needed the case takes two years to settle going 6 to 7 months with no communication was told we’d get fifteen thousand a piece maybe more we ended up with only two thousand a piece they took 95 percent and made us drop the underinsured motorist claiming if we didn’t listen to her we could get nothing and that’s close to what we got any ways was nothing we bought some groceries with two grand the other thousand went towards the mortgage I highly recommend a different firm.thank you for responding to my review I wish I could say the same as some of your other reviews praising your team I still don’t understand how an 80 year old lady can get rear ended at a stop light totally not her fault she has a silent stroke we didn’t get medical till the next week wilshire contacted us and we went with them we were having to drive to la for medical but mom couldn’t keep making that trip scared to death if another vehicle accident she hasn’t drove since we were then sent to doctor in Bakersfield the first visit the doctor thinks she’s having a stroke and sends us to her primary who sent her to emergency within the next year she’s having aortic heart valve surgery and by the next year this is two years after the crash a year after her valve replacement wilshire calls and says we should sign for two thousand dollars or we may get nothing and end up owing for our medical bills now about the car the exhaust is still bent you can see where it got creased from impact the car never drove the same and they wouldn’t even fix the cracked windshield two thousand dollars we bought some groceries because we were hurting for money we signed and now I have to see those adds every time I pick up my phone people getting six figure payouts for minor collisions thanks for nothing wilshire no freakin way these reviews are on point they gotta be fabricated because what we experienced is no where near your other reviews so what gives man I hope you fired that team that worked us out of 95 percent of our money
Hayden Mishler rated Wilshire Law Firm 5 stars
a month ago
I just wanted to say how happy and blessed I am that this law firm was willing to help me out and work with me cause I was the most unreliable and hard headed client anyone could ever have I made them work extra because I was dealing with so many doctors and pain that I was scared of getting scammed or bad medical help and being permanently damaged but these lawyers caught three years to give me the best medical attention and made sure I was happy and understanding everything we went through and I’ll be 100 percent transparent, they told me exactly what my cost and percentages would be if we won case and they always made sure I made the best decision and in the end I got to max out our policy and that day they cut me a check for every single penny they promised and a year later we got a refund on medical and they even gave me a major portion of that money. This is hands down the best lawyers in world if you are willing to trust them you will get the most out of it possible at least more then anyone else could even come close too there the best if you want to be represented and make sure someone pays for your loss and damages
Steph Hernandez rated Wilshire Law Firm 5 stars
a month ago
I want to say that this firm and their teams they have are awesome..Since day one that i called their offices they have been nothing but polite , understanding, professional and helpful in everyway. I dealt with many people along my journey here but would like to give a special shout out to Sutton , Bryana and Mary Ana and their entire team.. Your hard work and dedication to your clients is above and beyond and you make people feel welcomed.. .I want to say thank you for all your help time and dedication ..

Frequently Asked Questions About Wilshire Law Firm

Will Wilshire Law Firm keep me updated about my case progress?

According to customer reviews, some clients experienced consistent communication, while others reported limited or no updates. Communication quality may vary by team, so it's advisable to set clear expectations about updates when engaging with the firm.

What fees or percentages does Wilshire Law Firm charge?

Several reviewers expressed concerns about high fees and unexpected deductions from settlements. Clients recommend clarifying the fee structure, including potential hidden charges or percentages, before signing any agreements or proceeding with the case.

Can staff members be specifically assigned to my case?

Reviews indicate clients may interact with multiple team members, including attorneys, case managers, and specialists. You can request clarification on staff roles and who will serve as your main point of contact throughout your case.

About Wilshire Law Firm

Uncategorized
Wilshire Law Firm specializes in personal injury law, representing individuals involved in accidents and cases involving bodily harm, employment issues, and associated compensation claims. Their services are delivered in-person, generally involving legal consultation, case assessment, and ongoing representation throughout the claims process.

The firm operates through a team-based structure, assigning specific attorneys, case managers, and specialists to handle client cases. Their processes include initial intake, case evaluation, communication with clients, coordination with medical professionals, and negotiation with insurance companies, aiming for settlements or litigation when necessary.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.