West Reservoir Centre Reviews

The overall company reputation of West Reservoir Centre appears to be a combination of appreciation for its facilities and natural setting, mixed with critiques on pricing, policies, and amenities. The outdoor swimming and water sports offerings are recurring highlights in customer feedback, with patrons expressing enthusiasm for the experience of swimming in a natural environment and engaging in activities such as kayaking and paddleboarding. Notably, the café also receives consistent praise for its quality. However, there is a sentiment that the cost of entry is considered high by some customers, particularly when compared to other local outdoor swimming options like the Heath ponds. The Centre's regulations, such as the mandatory use of color-coded swim caps and the use of floatation devices, are seen as overly restrictive and detracting from the 'wild swim' experience. The obligation to book through an app, which some customers find problematic, adds to the friction. Additionally, the absence of indoor changing facilities and showers post-COVID is a point of discontent, along with concern over cleanliness due to bird droppings near the swimming area.

British Canoeing & Royal Yachting Association–affiliated public water sports centre.