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Docklands Sailing and Watersports Centre
Docklands Sailing and Watersports Centre

Docklands Sailing and Watersports Centre Reviews Summary

Swimming & Water Sports | London

What do customers say about Docklands Sailing and Watersports Centre?

As of Jan 12, 2024, 177 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 12, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
177
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Docklands Sailing and Watersports Centre's customer reviews analysis

The Docklands Sailing and Watersports Centre has garnered positive feedback overall, consistently praised for its comprehensive offering of water sports activities, including swimming, kayaking, paddleboarding, and sailing courses accredited by the Royal Yacht Academy. Customers frequently commend the quality of the coaching staff and the friendly demeanour of the general staff. The location's proximity to public transport and the scenic views it offers of Canary Wharf contribute positively to the patron experience. Customers appreciate the amenities like lockers, restrooms, and the bar, which add convenience and leisure to their visits. Despite overall satisfaction, there are indications of operational lapses, particularly regarding event organization, which some found lacking in efficiency and variety in music entertainment. The recurrence of praise for the facility's atmosphere, equipment, and the additional offerings like trampoline classes suggests a well-rounded recreational environment. Nonetheless, food quality and event management are areas where improvement could further enhance customer satisfaction. These elements collectively inform the centre's reputation as a valued local community resource.

Positive Feedback

Many customers hold the Docklands Sailing and Watersports Centre in high regard. It shines particularly in the variety and quality of water sports activities available, many of which are suitable for beginners and endorsed by reputable entities like the Royal Yacht Academy. Positive customer experiences are bolstered by the commendable coaching and the overall friendly atmosphere created by both the staff and the presence of animals, adding a homely touch to the centre's environment. The convenience of the location, being near a DLR station, adds to the accessibility and attractiveness of the centre. The Centre's amenities, including the bar and the lockers, receive specific recognition for enhancing the customer's enjoyment and comfort. Patrons also appreciate the easy booking system and the sense of freedom they experience when using the equipment, alongside the picturesque setting offered by the surrounding waters and the sighting of local wildlife.

Concerns and Threads

Despite the centre's numerous positive attributes, customers have noted areas requiring improvement. The catering service, in particular, has been highlighted as mediocre, with delays in serving food during events, implying a need to refine the centre’s food offering or event catering capabilities. The organization of events has also come into question for some clients, who observed a lack of coordination and creativity, as indicated by repetition in music selection. Furthermore, environmental factors such as wind turbulence around nearby buildings can occasionally impact the overall experience, albeit this is generally perceived as a manageable challenge by the clientele. These feedback points indicate room for streamlining event management and enhancing the dining experience to elevate the Centre's standing further.

Frequently asked questions about Docklands Sailing and Watersports Centre

Are there beginner courses available for different watersports at the centre?

Yes, the Docklands Sailing and Watersports Centre offers a variety of beginner courses for different watersports, including sailing courses accredited by the Royal Yacht Academy. These courses are designed to help newcomers sail independently.

What amenities can be expected at the centre?

The centre provides several amenities for guests, including lockers, restrooms, and a bar. These facilities ensure guest convenience and comfort throughout their visit.

Is the centre a suitable venue for corporate events?

The centre is considered friendly for hosting corporate events by reviewers, offering various activities and the necessary facilities. However, prospective organisers should note that some feedback suggests the need for improvements in event organization and food services.

Recent customer reviews and testimonials for Docklands Sailing and Watersports Centre

Docklands Sailing and Watersports Centre
Konstantin Vasilev
5-Star
2 years ago
Great place for all kind of watersports including swimming, kayaks, paddleboards and sailing. I recommend the royal yach academy sailing courses which start from beginner level and after which you can sail on your own - perfect experience for the summer. The coaches are very good and the staff is friendly. There is also a nice bar for refreshing at the end of the day. Last but not least some pretty chill doggos are walking around ready to make new friends.
Docklands Sailing and Watersports Centre
Dhaya Online
5-Star
6 years ago
Great club and we have spent quality time here with our entire team. Food was not so excellent but good. The staffs are friendly to host corporate events. facilities such as lockers, restrooms are available and a bar as well.
Docklands Sailing and Watersports Centre
Ariana _
5-Star
3 months ago
I love the freedom of booking the equipment and just enjoy the time here.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
177
reviews
Excellent
Good
Average
Fair
Poor

About Docklands Sailing and Watersports Centre

Swimming & Water Sports

Accredited training centre offering courses in sailing, powerboating, canoeing and windsurfing.

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