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Walmart Reviews

Rated 4 based on 7215 Reviews

13331 Beach Blvd, Westminster, CA 92683, United States

Malls & Marketplaces Westminster

Published on
July 2, 2025
Last updated
July 2, 2025

Reviews Summary

Overall, customer sentiment for Walmart’s department store locations is mixed. Reviewers consistently mention good product variety, reasonable prices, and the convenience of having unique or widely available items. Positive interactions with staff, such as shout-outs to employees like Cheryl and Denny, are highlighted. However, customers also report issues with store organization, lighting, and checkout efficiency, and several mention negative experiences with management and cleanliness.

Common feedback includes praise for store size, parking availability, and product range—especially in categories like kids’ clothes and sports items. Several reviews note longtime patronage, suggesting loyalty. On the other hand, significant dissatisfaction is seen with staff attentiveness, checkout wait times, bag availability, and management responsiveness to complaints. Cleanliness and upkeep are recurring criticisms, particularly in contrasting Walmart with competitors like Target.

In summary, Walmart’s reputation as a department store in regions like Westminster, CA is built on affordability and selection but challenged by inconsistent service, management, and store maintenance. While many shoppers return for value and familiar products, operational and cleanliness issues remain a concern.
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What Customers Are Saying About Walmart?

very reasonable

always makes me and my father smile

great big size

definitely recommend everyone

helpful as was self checkout ladies

clean, well-organized, and easy to navigate

selection of sporting goods was impressive

great variety of items

Highly recommend

wonderful, they were only $30

Trustguide extracts key phrases from reviews about Walmart and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Walmart's customers had a positive experience.

Positive
50%
Neutral
20%
Negative
30%

Walmart Ratings

5

As of Based on 7215 revies as of Jul 02, 2025

Walmart Score

50%

As of Based on 7215 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 7215 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Walmart's publicly available reviews View source

Lauren Dang rated Walmart 4 stars
7 months ago
Good prices! I've been coming ever since I was little and not much has changed. They have almost everything you need and the prices are very reasonable. This location has items that aren't available at other Walmarts which is great. The lighting isn't the best and some of the items were kind of disorganized, but it's nothing crazy to worry about. The parking lot is quite spacious and they're right next to a Costco Business center which is convenient! There's a Walmart Neighborhood down the street, but it's completely different from a real Walmart. Decent!
Rick B rated Walmart 5 stars
5 days ago
i’d like to give a shout out to the door, lady Cheryl! She is just an amazing person and always makes me and my father smile. kind, generous and patient. She is the backbone of America. She and many other employees have to deal with so much nonsense from rude customers on the daily with no credit. without great workers like this, we would not be able to get the things we enjoy. We need to give these workers more credit for the hard job that they do. Promote Cheryl! Me and my father cherish you every time you’re at the door checking receipts. Thank you Cheryl! We salute you!
Fire Blaster rated Walmart 5 stars
5 days ago
Always great big size , in kids clothes and other stuff and definitely recommend it ,, I been going to this one for over 10 years now definitely recommend everyone I seen has been nice to me here .

Frequently Asked Questions About Walmart

Are Walmart store staff helpful and friendly?

Many reviews mention specific staff members who are friendly, helpful, and patient. However, several customers also report difficulty finding assistance from staff on the floor, as many are busy stocking shelves or monitoring checkout lanes.

How is the cleanliness and organization at Walmart stores?

Some customers find Walmart locations clean and well-organized, but others mention recurring issues with dirty shelves, dusty merchandise, and disorganization. Experiences with store maintenance can vary by individual location and time of visit.

What are typical waiting times at checkout?

Several reviews point out that wait times at both regular and self-checkout lanes can be long, often because only a few lanes are open. Customers should expect possible delays during busy periods.

About Walmart

Malls & Marketplaces
Walmart is a large department store chain that offers a wide range of consumer goods including groceries, clothing, home essentials, electronics, and personal care products. The company operates in-person retail locations across the United States and is known for its competitive prices and extensive product selection.

Walmart stores typically feature spacious layouts with multiple departments, parking lots, and specialized areas such as pharmacies and sporting goods sections. Staff roles include front-door greeters, checkout attendants, stockers, and department-specific personnel. The operational model prioritizes self-service shopping, with additional support available at checkouts, customer service counters, and specialty departments.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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