AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Leekes Melksham logo

Leekes Melksham Reviews

Rated 4.2 based on 1917 Reviews

Beanacre Rd, Melksham SN12 8AG

Malls & Marketplaces Melksham

Published on
August 19, 2025
Last updated
August 19, 2025

Reviews Summary

Leekes, a department store, receives overwhelmingly positive feedback from customers regarding staff helpfulness, attentiveness, and engagement. Reviewers consistently note impressive customer service, often mentioning individual team members by name for their professionalism and effort to make shopping experiences memorable. While virtually all reviewers report positive outcomes, a single mention compares the service favorably to a competitor, highlighting preference for Leekes. There are no substantial criticisms or repeated negative themes in these accounts.

Key patterns include personalized service, knowledgeable assistance, and staff going 'above and beyond' to meet customer needs. Multiple reviews detail encounters with employees who offer detailed advice, resolve issues proactively, and handle purchases and in-store queries efficiently. Repeat visits and recommendations are cited, with in-store experiences—such as help with product selection or seamless sorting of pricing discrepancies—frequently described as motivating future purchases. Branches like Melksham are singled out for strong delivery and communication.

Based on these ten reviews, Leekes holds an excellent reputation for customer care and staff engagement, particularly within its department stores and locations such as Melksham. The frequency of praised interactions, named staff recognition, and loyalty indicators collectively position Leekes as a highly regarded retailer in its region.
Read more

What Customers Are Saying About Leekes Melksham?

give him a little trophie!

a great customer service representative

Everybody was so helpful

extremely helpful

went above and beyond to sort it out

warm friendly welcome from Andrea

gave us great advice

Excellent service from Ben Morey

taking a lot of trouble to match curtains

so helpful and efficient

Trustguide extracts key phrases from reviews about Leekes Melksham and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Leekes Melksham's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Leekes Melksham Ratings

5

As of Based on 1917 revies as of Aug 19, 2025

Leekes Melksham Score

100%

As of Based on 1917 revies as of Aug 19, 2025

Got a busrning question about Leekes Melksham?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 19, 2025, 1917 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Leekes Melksham's publicly available reviews View source

MollyMay F rated Leekes Melksham 5 stars
4 weeks ago
I don’t know the man’s name who works here but when my boyfriend and I raced each other up the stairs, this man went out of his way to give him a little trophie! It honestly had us laughing for ages!! I hope he gets the credit he deserves for being so kind 😁
Lesley Chamberlain rated Leekes Melksham 5 stars
a month ago
Today we popped in for a browse and spotted a set duvet by Bianca fine linens. Drama struck the design for the bed size was sold out . Emma a bright polite customer service lady checked the stock on line and discovered that leeks did have a delivery and it was on an unpacked container in the warehouse. Emma a great customer service representative she would unload the consignment and send it back to the department. Leeks have a very happy customer. Thank you Emma
Steven Simmons rated Leekes Melksham 5 stars
a month ago
We bought a carpet and had it fitted by Leekes . We gained vouchers and spent them in the store. Jeremy who was on our till introduced us to the Leekes loyalty card and was so helpful we managed to gain a further reduction. Everybody was so helpful , as newbies we weren’t sure where anything was but we soon found willing help. Thank you for being a store that does 👏

Frequently Asked Questions About Leekes Melksham

Can Leekes staff assist with finding products even if they're not on display?

Yes, staff members have been noted for checking warehouse stock and arranging for unavailable items to be located and brought to the shop floor when needed.

Does Leekes handle product price differences between in-store and online?

If there is a discrepancy in price between in-store and online listings, staff are reported to actively check details and arrange refunds or adjustments to ensure accurate pricing.

What support can first-time shoppers expect at Leekes?

First-time customers receive clear guidance, help with locating products, and assistance with loyalty cards and offers. Staff are available to answer questions and make the shopping process straightforward.

About Leekes Melksham

Malls & Marketplaces
Leekes is a department store retailer offering a broad selection of home goods, including furnishings, flooring, linens, and kitchenware. Shoppers can browse and purchase products in person at multiple store locations, where various departments cater to different home improvement and furnishing needs.

Leekes operates with an in-person retail model supported by knowledgeable staff and delivery services. Employees frequently guide customers through purchasing decisions, assist with logistics such as stock checks and deliveries, and handle transactions both on the shop floor and at the tills. The store structure facilitates direct service and flexible support across departments.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
16315319846577916254

How was your experience with Leekes Melksham?

People also checked

B&M Store logo
B&M Store

Rated 1 stars

Harrods logo
Harrods

Rated 5 stars

Harts of Stur logo
Harts of Stur

Rated 5 stars

The House of Bruar logo
The House of Bruar

Rated 5 stars

Home Bargains logo
Home Bargains

Rated 4 stars

Lidl logo
Lidl

Rated 5 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.