Vis à Vis Day Spa & Med Spa's reputation appears to be dichotomous according to the customer reviews. While a majority of clients praise the spa for its professional service, skilled therapists, and pleasant ambiance, there is a notable thread of dissatisfaction concerning specific services such as the broken float tank and the suboptimal privacy conditions during facials. Therapists like Mike and Cobi receive commendation for their massage expertise, which indicates that individual professionals at the spa are highly valued for their skills and their ability to enhance customer experience. However, concerns regarding the maintenance and disclosure of non-operational equipment, such as the float tank, alongside the issue of privacy, paint a picture of operational inconsistencies that affect overall customer satisfaction.
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What Customers Are Saying About Vis À Vis Salon & Day Spa?
accommodating and professional
very skilled in his technique
highly recommend
friendly service and music is beautiful
service, the massage and the ambience
over-delivered on all of my expectations
BEST facial I’ve ever gotten
ZERO privacy zero space
tub was in fact broken
FLOAT TANK IS BROKEN
Trustguide uses AI to extract key phrases from reviews about Vis À Vis Salon & Day Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 70% of Vis À Vis Salon & Day Spa's customers had a positive experience.
Positive
70%
Neutral
0%
Negative
30%
Vis À Vis Salon & Day Spa Ratings
5
As of Based on 313 revies as of Jul 05, 2024
Vis À Vis Salon & Day Spa Score
70%
As of Based on 313 revies as of Jul 05, 2024
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Customer Reviews
As of Jul 05, 2024, 313 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Vis À Vis Salon & Day Spa's publicly available reviews View source
reem sidani rated Vis À Vis Salon & Day Spa5 stars
3 months ago
They were so accommodating and professional! We were planning a very soon bridal spa day and couldn’t find a spa that would accommodate us three together. Vis a vis went above and beyond to accommodate us. The bride was so happy! From the massages to the facials, everything was great! Definitely recommend this place for anyone looking for massages and facials. It’s reasonably priced and everyone is so professional and so kind! Thank you again!
Tamany at The Simple Touches rated Vis À Vis Salon & Day Spa5 stars
a month ago
I saw Mike today for the first time for a clinical massage. I have a lot of problems with my back and many massage therapists cannot give an effective massage for my specific conditions. He listened carefully, asked lots of questions and was very skilled in his technique in approaching my body and issues. I am excited to continue working with him.
Amy Sommer rated Vis À Vis Salon & Day Spa5 stars
a month ago
NO FACIALS!! Great massage by Cobi tho. Facials = Zero privacy zero space. 3 of us - not together not friends just seated like an airplane. Discussing allergies and medical needs for all to hear. And literally right in the waiting room. Zero percent relaxing. This is not a spa it is a storefront. Was then asked to stand in lobby between services - too little seating so I just hovered by the door in the way. That’s not what a “spa” is for.
Frequently Asked Questions About Vis À Vis Salon & Day Spa
Do I need to book my appointment in advance at Vis à Vis Day Spa & Med Spa?
Booking in advance is recommended to ensure availability, especially if you require a specific therapist or a group booking.
What should I do if I have special medical needs or allergies?
Inform the spa staff of any medical needs or allergies prior to your treatment for a tailored and safe spa experience.
Does Vis à Vis Day Spa & Med Spa offer any discounts or packaged deals?
Customers have mentioned receiving discounts. It's best to contact the spa directly or check their website for the most current deals and promotions.
We’re an upscale oasis located in Uptown Dallas and your all-in-one destination for all beauty, skin care, and relaxation needs . Our team of highly skilled therapists, passionate estheticians, and experienced physicians offers a wide range of services for all of your beauty, skin care, and relaxation needs. Our spa features professional massages, facials, body wraps, cosmetic injections, float therapy, cupping therapy, laser treatments, cellulite treatments, and body shaping. We use cutting-edge technology and are highly trained to make each visit both enjoyable and effective.
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How is this report generated
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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