Common feedback centers on the variety and cleanliness of the spa’s amenities, including numerous saunas, steam rooms, a large pool, and features in the changing rooms. Staff friendliness, flexibility with appointment changes, and affordable price points are regularly commended, especially during special occasions like birthdays and hen parties. Yet, some guests report feeling rushed, difficulty navigating the facility, and organization issues leading to negative experiences, particularly when the spa is busy.
Overall, Clifford Spa maintains a strong local reputation for offering a comprehensive range of spa and fitness services. The majority of visitors across Nottingham appreciate the thoughtful touches and good value, though there are occasional lapses in service and facility experience. Repeat business and willingness to recommend the spa are generally high, underpinning its positive standing in the region.