An analysis of the provided customer reviews for Virgil's Real BBQ - Times Square reveals a generally positive reputation, shaped by good service, atmosphere, and flavorful food offerings, though not without some critiques. Patrons frequently laud the service as exceptional, with staff being described as attentive, considerate, and efficient, contributing to a memorable dining experience. The list of positive mentions also includes the atmosphere and certain dishes, particularly the biscuits with sweet butter, which appear to be a noteworthy delight. However, some customers report inconsistencies in food quality such as over-salted wings, under-seasoned and overly charred chicken, and occasionally dry ribs, suggesting slight variability in culinary execution. Furthermore, external factors, such as proximity to homeless individuals while dining outside and the high cost of nearby parking, have impacted the overall dining experience for some guests.
Positive feedback for Virgil's Real BBQ - Times Square centers on the high quality of service provided by the staff, with multiple reviews commending the attentiveness, kindness, and helpfulness of servers, contributing notably to customer satisfaction. The ambience and atmosphere are often described as pleasant and welcoming, aligning with guests' expectations for a dining establishment in Times Square. Some specific food items, such as the biscuits with sweet butter, roasted Brussels sprouts, and drinks like frozen lemonade and margaritas, received special mentions for being particularly enjoyable. The advantageous location and offers like happy hour add appeal to the establishment.
While Virgil's Real BBQ - Times Square enjoys positive feedback in several areas, there are recurring critiques that surface in customer reviews. A notable number of guests mentioned issues with food seasoning, pointing to experiences of over-salted wings and under-seasoned chicken. Additionally, some guests were not entirely satisfied with the execution of certain dishes, such as dry ribs and chicken perceived as too charred. The surrounding environment sometimes detracted from the experience, with reports of discomfort due to the presence of homeless individuals nearby when dining outside. High parking costs in the vicinity were also seen as a negative aspect by patrons.
Customers have praised the biscuits with sweet butter, the roasted Brussels sprouts, smoked meat, and the variety of sauces for the meats as standout dishes.
The staff at Virgil's Real BBQ - Times Square have been noted for being considerate and efficient, ensuring customers can enjoy their meals even within tight time constraints, such as before a show.
Some guests have experienced issues with food seasoning and the presence of saltiness in certain dishes. Additionally, parking in the area can be expensive and the experience may be affected by the outdoor dining environment.
Long-standing BBQ operation turning out classic meat dishes, plus sides & craft beers.
