Viju K Peter Reviews

The overall reputation of Spire Liverpool Hospital, as reflected by the provided customer reviews, appears to be one with a dichotomy of experiences. On one hand, several reviews give commendation to the hospital for its caring and professional staff, comprehensive patient care, and good facilities. Notable positive remarks include the friendly and reassuring nature of personnel ranging from receptionists to surgeons, as well as the high quality of the catering services. Additionally, the attention to detail and responsiveness to patients' emotional needs post-surgery have been highlighted as exemplary. Conversely, there is a strand of customer feedback pointing to significant dissatisfaction, primarily directed at certain departments such as orthopaedics. Complaints of feeling 'dismissed' and 'gaslit' by physicians, coupled with reports of rude and unprofessional behaviour, suggest a troubling inconsistency in service delivery. The experiences of receiving incorrect or misleading medical advice and administrative inefficiencies, such as surgery cancellations and poor complaint resolutions, taint the hospital's image. These negative experiences seed doubts about the hospital's efficacy and dedication to patient care.

Spire Healthcare is a leading independent hospital group in the United Kingdom. We deliver high standards of care, with integrity and compassion and from high- quality facilities to our insured, Self-pay and NHS patients. From our 39 hospitals, 10 clinics and a Specialist Cancer Care Centre across England, Wales and Scotland, we provide diagnostics, in-patient, daycase and out- patient care.Working in partnership with over 3,800 experienced consultants, our hospitals deliver tailored and personalised care.