Richard Francis Reviews

Dr. Francis did my spinal fusion revision in June. I had at least a 3 hour wait for each visit. He is supposed to be one of the best so I tolerated the long waits. No one ever apologized or explained why I had to wait for so long. After surgery Dr. Francis ordered 3 months of physical therapy. After 1 month I was dropped from therapy (pretty embarrassing) because Dr. Francis would not sign the Plan of care required by my insurance. Therapy sent numerous faxes and made numerous phone calls but just got the run around. I never received replies to my numerous emails or phone calls about being dropped from therapy. At my 3 month follow up the nurse just shrugged her shoulders when I asked about therapy. She didn't seem to care. Once again I waited 3 hours to see Dr. Francis. I told them I had another appointment and needed to leave in 10 minutes. I actually saw the nurse tell Dr. Francis this. After 10 minutes I got dressed and left. Once again the nurse just shrugged her shoulders and asked if I wanted to reschedule. I said, "No". If you are looking for a spinal surgeon who cares about you as a person I would definitely recommend you look elsewhere.

We'll, I'll get right down to it, I've seen quite a few Doctors in last 35 years. I thought that i had a good Doctors list going. Now that I have met Doctor Francis I see that his name is now first of all the good Doctors i have met. Outstanding very professional gentleman. I am so happy the VA. Sent me to meet Doctor Francis!!! We are, as humans go, are highly fortunate to have been blessed with Doctor Francis Thank you for all that you have done. Oakbend hospital Richmond Texas. I was surprised to how quite a hospital can be WOW. I found that the staff were friendly and worked well with each other. I enjoyed there help im thankful. Now the food WOW again that was the best hospital food I ever had better than the V A, Houston, better than Fondren clinic, Temple Tx VA, San Antonio VA. Im a happy camper Thanks to all that helped me 👍👍