homepage
/
Dallas, TX
/
Vietnamese Restaurants
/
Vietnam Restaurant Bar & Grill
Vietnam Restaurant Bar & Grill

Vietnam Restaurant Bar & Grill Reviews Summary

Vietnamese Restaurants | Dallas, TX

What do customers say about Vietnam Restaurant Bar & Grill?

As of Feb 28, 2024, 821 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 28, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
821
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Vietnam Restaurant Bar & Grill's customer reviews analysis

Analyzing recent reviews of Vietnam Restaurant indicates a mixed overall reputation with varying customer experiences. A noticeable trend is the appreciation for authentic Vietnamese food offerings. Many customers have praised the quality of certain dishes, such as the beef pho and chicken lemongrass, and have expressed intent to revisit, highlighting the satisfactory taste and consistency of these dishes. The service generally is perceived positively, with specific commendation for the attentive staff. However, concerns have been raised about the portion sizes, with some patrons finding them too small, particularly in regards to the spring rolls and meat portions in pho. There are also some discrepancies in food quality, with reports of overcooked meats and soggy noodles, and an experience of wrong allergen information provided, impacting customer satisfaction negatively. The ambience of the restaurant received mixed feedback, described by some as quiet and comfortable, yet others noted it as dark and outdated, possibly affecting the overall dining experience.

Positive Feedback

The positive aspects of Vietnam Restaurant are characterized by commendations for authentic cuisine, good service, and the enjoyment of specific menu items. Regular favorites such as beef pho and shrimp spring rolls have been mentioned as delicious and recommendable, and the chicken lemongrass dish, despite some critique on meat tenderness, was noted for its flavorful qualities. Service is another strong suit for the establishment, with multiple reviews mentioning great service and attentive waitstaff. Consistency in food taste and quality appears to be a significant factor in customer satisfaction, as those who enjoyed their meal expressed enthusiasm for future visits. Additionally, the restaurant has been recognized for overcoming the challenges during the C-19 period and maintaining its operations, which might be indicative of overall resilience and consistent patronage.

Concerns and Threads

On the darker side of feedback, there are several negative aspects that require attention. Portion sizes have been criticized, particularly the spring rolls, which were considered lacking in traditional fillings and size. The inconsistencies in meat portions across similar dishes have also been disappointing for some diners. Quality of food preparation is a concern, as overcooked noodles and meats compromised the dining experience for several customers. Moreover, one serious complaint related to the miscommunication about allergens presents a food safety issue that could deter health-conscious patrons. The atmosphere of the restaurant contributes to a mixed response; some patrons perceive the environment as atmospheric and antique, while others find it dark and unwelcoming, potentially detracting from the appeal of the restaurant.

Frequently asked questions about Vietnam Restaurant Bar & Grill

What are some of the most recommended dishes at Vietnam Restaurant?

Based on customer reviews, the beef pho, shrimp spring rolls, and chicken lemongrass are highly recommended for their authentic taste and quality.

Does Vietnam Restaurant accommodate dietary restrictions, such as gluten allergies?

While staff at Vietnam Restaurant may attempt to accommodate dietary restrictions, there was an instance of incorrect allergen information provided. It is advisable for customers with specific dietary needs to communicate clearly with the restaurant staff and confirm the allergen content before ordering.

What is the ambience like at Vietnam Restaurant, and does this affect the dining experience?

The ambience of Vietnam Restaurant is described variably, with some reviews finding it dark and potentially dated, while others appreciate its quiet atmosphere. The perception of the environment might affect overall dining experience differently for individual customers.

Recent customer reviews and testimonials for Vietnam Restaurant Bar & Grill

Vietnam Restaurant Bar & Grill
Lewis Ashley
2-Star
3 months ago
First impression of the spring rolls, is that they are tiny and lacking. They are missing bean sprouts, carrots, mint or basil, cucumber. They only include meat, lettuce and noodles. The peanut sauce is thin and tastes like peanut butter chicken broth and sweet Chilli sauce. They gave the option to pick three meats when ordering. I chose tendon, beef, and eye round. My girl ordered chicken. She got 5 pieces of chicken while I got 10. If I'm only asking for one meat, please make sure I'm getting the same amount of meat as if I ordered three different meats, specially because the price doesn't change. And we also ordered XL PORTIONS. The broth is okay, tastes like a basic bone broth. Cannot taste ginger, star anise, or any other herbs or traditional spices.
Vietnam Restaurant Bar & Grill
Verónica Ortiz
2-Star
3 weeks ago
We eat chicken pho soup and it was delicious. I really recomend this small place to eat. Looks Kind of dark inside the building but it was quiet and the service was good. Im from Houston but when im come Back to Dallas im going to eat here again.
Vietnam Restaurant Bar & Grill
Dai
2-Star
3 weeks ago
Authentic Vietnamese food. Didn’t seem very corporate nor lazy affair. Got the eggrolls but it was rice paper, my favorite way to fry them. Good for a craving. Best off driving to Richardson but love the locality. Expensive
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
821
reviews
Excellent
Good
Average
Fair
Poor

About Vietnam Restaurant Bar & Grill

Vietnamese Restaurants

Family-owned venue dishing an extensive menu of Vietnamese cuisine, plus a buffet, in casual digs.

Expand