Vend Pro Reviews

Overall, customer sentiment toward VendPro’s vending and micro market services is mostly positive, with many reviewers highlighting helpful staff, especially Vanessa, and improvements in food quality and selection compared to competitors. Several customers praise the quick response times and attentiveness to special product requests, though a few mention issues such as malfunctioning machines or pricing concerns. Isolated negative feedback includes complaints about customer service on the phone and dissatisfaction with payment processes.

Common feedback includes appreciation for the healthier options offered in micro markets, the fresh and well-stocked product inventory, and reliable, responsive service. Many customers value the proactive communication; for example, VendPro is complimented for quickly restocking requested products and resolving technical issues within an hour. Positive impressions are reinforced by multiple references to friendly, professional personnel and seamless transitions from previous vendors.

In summary, VendPro maintains a positive reputation as a vending machine supplier, particularly for its micro market services, timely support, and personable staff. In regions where VendPro operates, businesses consistently report improved satisfaction among employees and management, with only limited and specific areas cited for improvement.

VendPro supplies and maintains vending machines and micro markets, providing snack, food, beverage, and coffee options to businesses and large facilities. The company operates in-person, installing and servicing equipment on client premises, with offerings tailored to customer needs, including both traditional vending and more extensive self-serve market setups.

VendPro manages product selection, restocking, and technical support, responding to service requests, and frequently communicating with clients to accommodate product preferences. Operations include routine maintenance, prompt problem resolution, and coordination between facility staff and VendPro representatives to ensure machines are fully operational and inventories reflect customer demand.