AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

Unite The Union Reviews

Rated 4.3 based on 12 Reviews

1 Cathedral Rd, Cardiff CF11 9SD

Uncategorized Cardiff

Published on
August 19, 2025
Last updated
August 19, 2025

Reviews Summary

The overall sentiment towards UNITE, a trade union organization, appears mixed according to customer reviews. While some reviewers speak highly of the union’s community involvement, vibrant atmosphere, and supportive members, others express dissatisfaction with communication and the handling of personal or payment-related issues. Notably, several positive comments highlight staff friendliness and useful services, whereas negative remarks point to lack of support in critical situations and payment disputes.

Frequent themes include appreciation for the variety of services and activities organized through UNITE Community, such as educational classes, community outreach, and accessible facilities. Reviewers also note the professionalism and kindness of the staff, with specific mentions of clean venues and efficient caretakers. However, some users felt unsupported during disputes or experienced problems with overcharging and limited responsiveness, indicating inconsistencies in customer experience.

Overall, UNITE's reputation is characterized by active local engagement and a welcoming community atmosphere, balanced against occasional criticism about member support and account management. For those seeking trade union services with community benefits, UNITE offers value, yet some concerns remain regarding communication and dispute resolution processes.
Read more

What Customers Are Saying About Unite The Union?

vibrant monthly meetings

free educational classes including IT

a happy and supportive crowd

Great place clean and comfortable

caretaker was very polite

Cafe within the building is excellent

Friendly, professional and excellent

Leading from the front 😁

Trustguide extracts key phrases from reviews about Unite The Union and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Unite The Union's customers had a positive experience.

Positive
40%
Neutral
10%
Negative
50%

Unite The Union Ratings

1

As of Based on 12 revies as of Aug 19, 2025

Unite The Union Score

40%

As of Based on 12 revies as of Aug 19, 2025

Got a busrning question about Unite The Union?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 19, 2025, 12 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Unite The Union's publicly available reviews View source

Nigel Batt rated Unite The Union 1 stars
6 years ago
Some of the site Union representatives were very good and helped me previously with work related issues but felt massively let down when I felt they didn't do enough after I was sacked for gross misconduct. Probably should have got a second opinion but as my court case draws closer would have been nice to have them behind me going into it but I a sunk more into a depressive state with no money there was little communication as to what was happening and I wasn't backed eventhough I had 10 years of subscription with Unite. Left very down and disappointed but I will have to go into the case on my own and see what the outcome will be and I cancelled my Unite membership. Would not recommend Unite.
Marie Meaden rated Unite The Union 5 stars
Edited 8 years ago
Best thing I have done for years was to join UNITE Community. I am retired. I joined when I met a member of Unite Community. We have vibrant monthly meetings and go out into the community eg. helping people to deal with Job Center sanctions etc. We have free educational classes including IT . Members are a social bunch, all age groups, differing ethnic groups. A happy and supportive crowd. Thank you UNITE, I wish I had found you years ago!!
Hbpw rated Unite The Union 1 stars
Edited 8 years ago
Taking more money out of my account than was signed up for ,got told it was because of the first payment fell during the month which I give it another chance an low and behold they took double out of my account again the advisors are lying through their teeth canceld direct debit and membership AVOID

Frequently Asked Questions About Unite The Union

What services does UNITE Community offer to its members?

UNITE Community provides access to regular meetings, free educational classes, and community outreach activities. These services are designed to support members with issues relating to benefits, job center sanctions, and community integration.

Are UNITE staff and caretakers professional and approachable?

Yes, staff and caretakers at UNITE locations are frequently described as polite, professional, and helpful by members and visitors, creating a welcoming environment across facilities.

What should I do if I have a payment or account issue with UNITE?

Some users report issues with overcharging or communication regarding payments. It is recommended to monitor account activity closely and contact UNITE advisors directly for clarification or to resolve discrepancies.

About Unite The Union

Uncategorized
UNITE is a trade union organization providing support, community engagement, and advocacy for its members across various sectors. The organization facilitates educational initiatives and represents members facing workplace or benefit-related issues, leveraging member-led activities and structured meetings for collective action.

UNITE operates with a focus on in-person services, offering community meetings, educational classes, and on-site facilities. The union coordinates advocacy efforts, organizes outreach to vulnerable populations, and maintains a presence through staff and caretakers at offices and venues. Processes emphasize collaboration and ongoing member involvement.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
5134440355697908217
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.