UK Food Intolerance Reviews

Customer feedback for Irish Food Intolerance's testing service reveals a predominantly negative sentiment, with multiple reviewers reporting unfulfilled orders, unresponsiveness to emails, and no results received. Complaints focus on the absence of customer care and the lack of a phone contact, contributing to suspicions about legitimacy. A smaller group describe a prompt and detailed reporting process and positive turnaround times.

Frequent issues include missing test results, unanswered refund requests, and unresponsive email communication. These patterns suggest significant concerns about reliability and after-sales service. In contrast, positive experiences highlight aspects such as fast processing, clear reports, and smooth sample handling, but these are substantially outnumbered by critical accounts. Customers also note logistical issues like no available phone support and repeated use of company addresses.

Overall, Irish Food Intolerance’s reputation is seriously impacted by recurring complaints about unreliable delivery and lack of support. While a few users report satisfaction with turnaround times and detailed reports, the majority express dissatisfaction, raising substantial caution for potential customers. No geographic region aside from reference to Ireland is described in the reviews. (161 words)

Irish Food Intolerance provides at-home testing services focused on food intolerance and related sensitivities. Customers are sent collection kits to obtain hair or DNA samples which are then returned for analysis, with the promise of detailed results sent digitally or by mail.

The company operates entirely through remote channels, with transactions handled via its website and support available by email. Test kits are mailed to customers upon order, and results are expected to be delivered electronically after sample analysis. No telephone support or physical customer counter is indicated.