
Traeger Grills Headquarters Reviews
Rated 2.7 based on 218 Reviews
Uncategorized in Salt Lake City
533 S 400 W, Salt Lake City, UT 84101, United States
Published on
July 24, 2025
Last updated
July 24, 2025
the grill works!
Reviews indicate that Traeger’s initial customer service representatives are polite but often lack the ability to resolve technical or replacement part issues promptly. Problems may require escalation, and customers report delays and inconsistent outcomes, particularly for warranty or more complex service needs.
Repeated reviews report inaccurate temperature readings, frequent mechanical failures, and unreliable WiFi connectivity on both standard and premium models. These issues may result in cooking inconsistencies, delays, or the need for manual intervention during use.
Customers describe the need for regular cleaning, removal of ash buildup, and periodic part replacement. Some models require more intensive mid-cook maintenance, such as partial teardown and vacuuming, which some users find inconvenient or impractical, especially during longer cooking sessions.