Based on the set of reviews used to generate this report, it appears that 80% of Tortilla's customers had a positive experience.
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What Customers Are Saying About Tortilla?
Trustguide extracts key phrases from reviews about Tortilla and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Customer Reviews
As of Jul 10, 2025, 391 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Tortilla's publicly available reviews View source
Benno K. Erhardt rated Tortilla5 stars
a month ago
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Perfect for a delicious take away stop over. Tortilla chips were excellent and all ingredients were fresh, well balanced and taste buds approved as expected. Staff was super friendly and I was in and out in no time, exactly how I like it 👍🏻
Alacran Dax rated Tortilla5 stars
a week ago
Very good food, very fast serving, nice place.
HATEM MUKATTASH rated Tortilla5 stars
a week ago
Didnt get the chance to take a photo of before, but let after tell you what was the food like (Top Notch).
Massive love to the team, Noah the star what a guy, Kaz and Adz.
We enjoyed the food and the vibz.
Recommended 100%
Reviews Summary
An evaluation of Tortilla Birmingham Victoria Square based on recent customer reviews reveals a generally positive company reputation, with an emphasis on customer experience. The authenticity and quality of food, alongside the efficient and friendly service, stand out as key elements contributing to the company’s favorable image. Customers highlight the fresh ingredients, well-balanced flavors, and the quick service received, which enhance convenience and satisfaction. The brand is commended for its varied menu offerings, catering to a range of dietary preferences, including vegetarian and vegan options. However, there is also mention of some inconsistency in food quality, as well as limited seating space and the lack of hot drinks, which could detract from the experience for some patrons.
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Frequently Asked Questions About Tortilla
Does Tortilla Birmingham Victoria Square cater to vegetarian and vegan diets?
Yes, Tortilla Birmingham Victoria Square offers a variety of vegetarian and vegan options on their menu, ensuring that customers with these dietary preferences have plenty of choices.
Is there a loyalty programme available at Tortilla Birmingham Victoria Square?
Indeed, there is a loyalty program at Tortilla Birmingham Victoria Square. Customers are encouraged to scan their QR code when visiting to earn points and receive rewards.
Are there options for quick dining at Tortilla Birmingham Victoria Square?
Yes, the establishment is known for its quick service, making it an ideal stop for customers looking for a fast and delicious dining experience.
Hey friend, we're Tortilla - your local burrito & taco joint, serving up wholesome Mexican dishes from California. We prepare our fillings from scratch every day using fresh, quality ingredients & the best part is: you can build every dish exactly as you want it! So dig in amigo & let the good times roll!
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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