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Toloache Reviews

Rated 4.4 based on 2440 Reviews

251 W 50th St, New York, NY 10019, United States

Mexican Restaurants | New York, NY

Published on
January 28, 2024
Last updated
March 13, 2024

Reviews Summary

Toloache exhibits a predominantly positive reputation among its clientele, with several commendable aspects of service and cuisine that contribute to its standing as a reliable Mexican restaurant. Client feedback consistently praises the authenticity and quality of the food, with mentions of specific dishes such as the short rib quesadilla, shrimp taco, suckling pig with red cabbage, and Carne Asada being particular highlights. Moreover, the attentive and knowledgeable staff, inclusive of both waitstaff and management, appears to play a pivotal role in enhancing the customer experience. Their attentiveness to customer needs, such as television viewing preferences or the timely serving of meals before showtimes, signals a responsive service culture. However, not all experiences meet these standards uniformly, with some guests expressing concerns over noise levels, seating arrangements, and occasional service lag during peak times. There is also mention of discrepancies in food portion sizes and pricing, particularly noting the dessert sample plate as overpriced. These isolated incidents, while relatively minor, do suggest areas for potential improvement in terms of ambiance and value perception.

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What Customers Are Saying About Toloache?

Trustguide uses AI to extract key phrases from reviews about Toloache and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Toloache's customers had a positive experience.

Positive
Neutral
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Toloache Ratings

5

As of Based on 2440 revies as of Jan 28, 2024

Toloache Score

As of Based on 2440 revies as of Jan 28, 2024

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Customer Reviews

As of Mar 13, 2024, 2440 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Toloache's publicly available reviews View source

Dan M rated Toloache 5 stars
a month ago
First and foremost, I want to give a shout out to the host or the guy at the entrance. His name was Jorge. Very accommodating and answered questions with solutions and I want to say this is a great Mexican restaurant in the area. The staff here was great and they were definitely Mexican working at a Mexican restaurant which to me shows a good sign and something that calls out authentic. everyone did their best to try to make our experience excellent from changing the TV to something I wanted to getting drinks in a timely manner. Let’s talk about the food now. It was great and very authentic not Americanized as a lot of Mexican restaurants do these days. Our waitress did an excellent job and if we so much as looked up somebody from the staff or our waitress tried to help us anyway they could! The food was great so I urge anybody to go here and get some good food. We will be back next time we visit. Great job restaurant and staff.
Amanda Ortiz rated Toloache 5 stars
4 weeks ago
Everything was excellent from the salsa to the hot chocolate to everything in between. We were in a hurry to catch our show and we made it easily on time while also eating the best meal we’ve had in a while. We had short rib quesadilla, shrimp taco and suckling pig with red cabbage. All fantastic!! We will be back!
Running Man rated Toloache 5 stars
4 weeks ago
Dinner was fun though the restaurant is really noisy. Upstairs was packed (good for business!) but seating was cramped. Downstairs would have been better on our view. Foodwise everything was quite good. Tacos were nice and the special seafood dish with octopus was excellent. Dessert was good too!

Frequently Asked Questions About Toloache

Is Toloache able to accommodate diners with time constraints for pre-theater dining?

Yes, many guests report that Toloache's prompt service has enabled them to enjoy their meals and make it to their subsequent events on time.

Does Toloache offer vegetarian options on their menu?

Yes, Toloache has vegetarian-friendly options such as vegetarian tacos, which have been highly praised by guests for their freshness and flavor.

Is the ambiance at Toloache suitable for intimate dining or catching up with friends?

The general ambiance of Toloache is described as cozy and well-decorated, suitable for catching up with friends. However, note that the noise level might be high during peak times.

About Toloache

Mexican Restaurants

Modern Mexican dishes with a healthy helping of tradition served in a festive atmosphere.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.