Read Time Out 54 Reviews Summary 2025

Diane D rated Time Out 1 stars

2 years ago

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Bought a sushi voucher from them and the list of food offered in the restaurant was nothing like what was being advertised. A straight-up scam. Emailed Timeout numerous times and they refused to be responsible for lying to the customers. No follow-ups regarding the matter either. Super disgusting.

Daniel Scott rated Time Out 1 stars

a year ago

Looking at the website involves a merciless constant stream of pop up adverts that make navigating any page impossible. Once a relevant, original and trusted source of ideas and reviews, but now just a bland, over-commercialised advertisements board.

Sarah Lewis rated Time Out 1 stars

a year ago

We purchased tickets for NYE and it was AWFUL and NOT as advertised! STAY AWAY FROM THIS COMPANY. We purchased tickets for NYE and this was the worst experience I have ever had. It was a far cry from anything that was advertised. It was disorganised, we had to fight our way through crowds to get on to the boat. this cost £95 and we never received ANYTHING that was described. What was advertised: Time Boarding/Departure 20:45 - 21:00 Boarding at Crown Pier 21:00 Return to Crown Pier 00:30 - 00:45 Disembark at Crown Pier What's Packed Supper Glass of sparkling wine reception drink Glass of sparkling wine for midnight Bar Facilities Background Music 4 Hour Sightseeing Cruise Front row seats out of the cold away from the crowds were stated on the Time out site... of which we were no where near the front. We only had a side back view of the fireworks. We could not see all of the fireworks and were at the back of a big long line of boats, no where NEAR the front. I have photos to prove the location of this as well. What we received was: An hour stood in crowds in the freezing cold. With boarding not starting until 9.45pm and the boat did not leave until approx. 9.50pm. The cruise was only 1 hour 45 minutes max. There were NO drinks NO supper and the view was a side, limited back view of the fireworks. NOT the front row seats described. There was NO background music I also have an email stating that they had sorted all the music for the cruise as I offered to provide music if they needed it (in advance). The staff were rude, unhelpful and unwilling to resolve the issue on the boat even when I showed them what had been advertised. It was an awful experience and a far cry from the description on their website. It is your responsibility to make sure people that you partner with are reputable companies and not fraudsters. I hope this can be resolved asap.