Frequent themes among reviews involve a disconnect between course advertising and program content, with several mentioning course material being irrelevant or not meeting expectations. Users report that necessary topics are often omitted, while excessive unrelated readings or legal material are assigned. Multiple reviews cite failures in communication, such as tutors not contacting students, slow or unhelpful responses from support teams, and a lack of individualized guidance in both academic and career support. Some reviewers also highlight concerns about equality and inappropriate tutor conduct.
Overall, this training provider is regarded as having a poor reputation among its recent customers, especially in the context of online education in the UK. The reviews point to systemic issues, suggesting improvements are needed in course transparency, support services, and customer communication. Prospective students should approach with caution and seek full clarification about expectations and costs before enrolling.