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The Scalp Shop Reviews

Rated 5 based on 62 Reviews

477 E 115th St, New York, NY 10029, United States

Cosmetic Clinics New York

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, customer sentiment regarding The Scalp Shop’s scalp micropigmentation service in New York City is overwhelmingly positive. Reviewers consistently note the professionalism, expertise, and compassion demonstrated by Kat and Gio. Clients mention detailed explanations of the process, strong hygiene practices, and a comfortable, welcoming studio environment. Some reviews also emphasize personalized care and attention to client needs, although no significant criticisms are voiced.

Frequent themes include clear communication throughout each step of the treatment, a strong sense of artistry and precision, and an inclusive, supportive atmosphere. Customers highlight the positive impact of the procedure on their self-confidence and appreciate the accommodating approach to individual goals. Both first-time and repeat clients find value in the knowledge, patience, and genuine care shown by the staff at The Scalp Shop, with several mentioning the seamless collaboration between Kat, Gio, and their clients or companions.

In summary, The Scalp Shop is recognized as a reputable provider of scalp micropigmentation in NYC, earning high marks for personal attention, expertise, and a comfortable, professional environment. The business has established itself as a reliable choice among locals, with several reviewers expressing strong satisfaction with their results and the overall process.
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What Customers Are Saying About The Scalp Shop?

your cleanliness & constant changing of your gloves

Kat was super friendly, easy to talk to

I couldn't be happier with my results

They made me feel comfortable and at ease

Kat is amazing…..her energy, her personality, her professionalism, her customer service

genuinely welcomed him into the process

significantly boosting my confidence

Their craftsmanship is unmatched

the vibe is relaxed and personalized

Kat is so warm, welcoming and accommodating

Trustguide extracts key phrases from reviews about The Scalp Shop and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of The Scalp Shop's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

The Scalp Shop Ratings

5

As of Based on 62 revies as of Jul 10, 2025

The Scalp Shop Score

100%

As of Based on 62 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 62 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of The Scalp Shop's publicly available reviews View source

T. Brooks rated The Scalp Shop 5 stars
6 days ago
I def. had 2 good experiences at the NYC location. Kat, I definitely appreciate your time & patience w/me. Both series done on me was an experience. What I LOVED/recognized the most was your cleanliness & constant changing of your gloves. You explained, as well as showed me how it was going to be done. On the 1st visit, you waited til I arrived & had such a positive/professional disposition. The shop's atmosphere was on point{music/energy/clean.} On second visit, {if I didn't tell you}, I appreciate how you were willing with NO hesitation; to fill-in any areas that I asked of. Kat, I'll say, I'm pleased to have found this wonderful NY location. The work YOU do takes time, patience & precision & you def.have that!! Thank You Kindly.
Nicole Derose rated The Scalp Shop 5 stars
a month ago
If you are struggling with hair loss and want to feel more comfortable in your own skin again, I would highly recommend SMP at the Scalp Shop. The process and aftercare instructions were clearly explained, and Kat answered any questions I had. Kat was super friendly, easy to talk to, and made me feel at home in the studio. The environment was calm and welcoming, and I felt comfortable during my appointments. I could tell that Kat truly cares about her clients and takes pride in the work that goes on in the shop. I left my last session feeling confident and satisfied with the results, but I knew that I would always be welcomed back at the shop if I had any future questions. Overall, I am glad that I looked into SMP, and I am even happier to have had at it done at the Scalp Shop!
BH Sheridan rated The Scalp Shop 5 stars
a month ago
THIS BUSINESS IS A MUST. If you are looking to have scalp micropigmentation search no further. Kat, the owner is just fantastic from the very beginning until the end. She patiently answered all my questions prior to my visit which put me at ease. When my appointment was made, I received very detailed instructions on how to prepare. Day of scalp micropigmentation I was made extremely comfortable. By the way, the shop atmosphere is very relaxing. I completed my second session and couldn't be happier with my results. Also, you do get another set of very detailed instructions on after care for both sessions. You will find a lot of businesses advertising now because this is the newest "hot" trend. GO WITH THE VERY BEST - GO GET YOUR PROCEDURE DONE AT THE SCALP SHOP. Please look at the photos online. This shop has serviced diverse clients.

Frequently Asked Questions About The Scalp Shop

How are hygiene and cleanliness handled during scalp micropigmentation procedures?

Reviewers highlight that The Scalp Shop takes hygiene seriously, with staff frequently changing gloves and maintaining a clean, organized environment. These practices are consistently mentioned as a reassurance to clients during their treatments.

Is the scalp micropigmentation process explained clearly before treatment?

Yes, customers frequently note that staff provide thorough explanations of each step in the scalp micropigmentation process, including aftercare. Clients mention receiving detailed instructions and having all questions answered prior to, during, and after each session.

Can I bring someone with me to my appointment?

Yes, The Scalp Shop welcomes companions. Reviewers share experiences of staff involving friends or family in consultations and discussing the process openly, helping all attendees feel at ease and part of the experience.

About The Scalp Shop

Cosmetic Clinics
The Scalp Shop specializes in scalp micropigmentation (SMP), a cosmetic procedure designed to address hair loss by replicating the appearance of hair follicles on the scalp. The business operates in New York City and serves clients seeking solutions for hair thinning, alopecia, and other forms of hair loss.

The company processes include in-depth consultations, detailed pre-procedure instructions, multi-session treatments, and clear aftercare guidance. The team emphasizes hygiene, personalized planning, and an inclusive atmosphere. Services are performed in person by trained technicians using precise techniques, and tailored to each client’s individual needs and preferences.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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