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The Outdoors Company Reviews

Rated 5 based on 25 Reviews

Unit 1, Greenfield Farm Industrial Estate, Congleton CW12 4TR

Clothing Stores Congleton

Published on
August 10, 2025
Last updated
August 10, 2025

Reviews Summary

The overall sentiment expressed in customer reviews for The Outdoors Company is strongly positive, with repeated mentions of efficient service, friendly communication, and professionalism. Customers value their interactions with staff members such as Phil Tiney, Amy, and Barry, highlighting their approachability, expertise, and willingness to assist. Criticisms or major complaints are notably absent from the reviews analyzed.

Frequent themes include speed and reliability in order processing, clear and helpful updates, and high-quality branded products. Businesses from various sectors, including the public sector and police, endorse The Outdoors Company for their reasonable pricing and value. The team’s flexibility with order sizes, patience during amendments, and honest guidance on supply timelines are often cited as important factors for long-term and repeat clients in the UK.

Overall, The Outdoors Company is regarded as a dependable supplier for branded clothing and outdoor gear across the UK. Their reputation is grounded in consistent service delivery, effective communication, and adaptive support to client needs, earning recommendations from both private and public organizations.
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What Customers Are Saying About The Outdoors Company?

speedy, efficient and their communication is always friendly

very professional and reasonably priced

extremely satisfied

always willing to help

Good quaility

arrived before Christmas despite a tight turnaround time

going above and beyond to provide fantastic service

"can do" attitude to match my organisation

goes above and beyond

Delivery is always very swift, safe and reliable

Trustguide extracts key phrases from reviews about The Outdoors Company and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of The Outdoors Company's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

The Outdoors Company Ratings

5

As of Based on 25 revies as of Aug 10, 2025

The Outdoors Company Score

100%

As of Based on 25 revies as of Aug 10, 2025

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Customer Reviews

As of Aug 10, 2025, 25 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of The Outdoors Company's publicly available reviews View source

Tracey Loader rated The Outdoors Company 5 stars
2 years ago
We work with The Outdoors Company regularly, their service is speedy, efficient and their communication is always friendly and helpful. The majority of our contact is with Phil Tiney, whom has a great level of knowledge and patience - always very quick to answer all our customer's queries, providing as much info as possible and is a pleasure to deal with.
James Ross rated The Outdoors Company 5 stars
3 years ago
We have dealt with The Outdoors Company on numerous orders and have always found them to be very professional and reasonably priced. Our usual point of contact, Phil Tiney in particular is very helpful. We are very happy to recommend them as a supplier to the embroidery trade. Keep up the good work guys!
Jennifer Harvey rated The Outdoors Company 5 stars
3 years ago
We have used The Outdoors Company on a couple of occasions for branded merch for the team and on both occasions have been extremely satisfied. A great range of top quality products and the branding has been very well done. The products have been turned around quickly and the team are really easy to deal with, responsive and on the ball. Very happy with our latest RAB waterproof jackets, which have gotten a LOT of use this 'summer'!

Frequently Asked Questions About The Outdoors Company

Do The Outdoors Company handle both small and large orders?

Yes, reviews indicate that The Outdoors Company is flexible in managing orders of all sizes, from small custom requests to large corporate or public sector orders. There is no minimum order size mentioned.

How does The Outdoors Company support order amendments or changes?

The company’s staff responds patiently and helpfully to amendments, addressing any complications that arise during the ordering process. Customers receive regular updates on their order, and issues with changes are managed quickly and efficiently.

What brands or types of products does The Outdoors Company supply?

The Outdoors Company supplies recognized outdoor clothing and equipment brands, such as RAB. They offer options suitable for various conditions, and can provide branded merchandise, including logo embroidery, to meet organizational needs.

About The Outdoors Company

Clothing Stores
The Outdoors Company supplies branded outdoor clothing, merchandise, and equipment to organizations and businesses. Operating as a business-to-business distributor within the clothing and promotional merchandise industry, they provide products from recognized brands and offer customization services like logo embroidery and branding for bulk and corporate orders.

The company manages orders from enquiry through to delivery, handling both small and large volumes. Communication is maintained via dedicated account managers who assist with product selection, stock availability, and quotations. The workflow includes order amendments, updates on progress, and flexible handling of client requirements, such as turnaround times and specific branding needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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