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The London Foot & Ankle Clinic Reviews

Rated 4.7 based on 24 Reviews

30 Devonshire St, London W1G 6PU

Orthopaedic Surgeons | London

Published on
January 15, 2024
Last updated
March 13, 2024

Reviews Summary

The Outpatients and Diagnostic Centre at 30 Devonshire Street has cultivated a strong reputation based on customer reviews, which are overwhelmingly positive. Patients have lauded individual consultants for their professionalism, knowledge, and empathetic bedside manner. Consultants such as Mr. William Bartlett, Alastair Hunter, Mr. Ramsey Chammaa, and Miss Sarah Muirhead-Allwood received specific praise for their effective treatment and caring approach, significantly contributing to the centre's commendable image. Additionally, efficient and welcoming services were noted, particularly regarding prompt appointments and effective communication between nursing staff and consultants. While medical expertise and personalized care standout as the primary drivers of satisfaction, there have been mentions of logistical areas like appointment scheduling and waiting times for services like X-rays that could benefit from improvements.

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What Customers Are Saying About The London Foot & Ankle Clinic?

Trustguide uses AI to extract key phrases from reviews about The London Foot & Ankle Clinic and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The London Foot & Ankle Clinic's customers had a positive experience.

Positive
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The London Foot & Ankle Clinic Ratings

5

As of Based on 24 revies as of Jan 15, 2024

The London Foot & Ankle Clinic Score

As of Based on 24 revies as of Jan 15, 2024

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Customer Reviews

As of Mar 13, 2024, 24 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of The London Foot & Ankle Clinic's publicly available reviews View source

Olga Thomas Composer rated The London Foot & Ankle Clinic 5 stars
a month ago
Huge thank you for excellent care I received. Special thank you to the most wonderful Consultant Mr William Bartlett who is truly amazing. Following his advice I have already seeing dramatic improvement. Mr Bartlett is not only a highly professional and knowledgeable Consultant but his empathy inspired confidence and peace of mind which as noted above were fully justified. I would highly recommend Mr W. Bartlett and your Hospital to anyone. Thank you. I could not wish for better care.
Nelly Pat rated The London Foot & Ankle Clinic 5 stars
6 days ago
I went to see this consultant as I was happy with him having seen him previously. However the appointment via secretary could be improved and waiting for X-ray could also great be improved. Reception staff were excellent and provided me with an invoice once I enquired about how to pay as I was self pay
Routemaster rated The London Foot & Ankle Clinic 5 stars
6 days ago
A return visit for me. I've had a succession of tendon problems in the last 5 years and have been seen by Alastair Hunter every time. I cannot fault his knowledge, understanding and care. Excellent treatment and bedside-manner. Unhesitating recommendation.

Frequently Asked Questions About The London Foot & Ankle Clinic

How are the consultants at the Outpatients and Diagnostic Centre rated by patients?

Consultants are generally praised by patients for their expert care, in-depth knowledge, and empathetic bedside manner. They are recognized for both their professional aptitude and their compassionate treatment of patients.

Are there any common areas for improvement mentioned in the reviews?

Yes, some reviews suggest the need for improvement in administrative processes, particularly with appointment scheduling and reducing wait times for certain services like X-rays.

Do patients feel supported by the Centre's ancillary staff?

Reviews consistently commend the professionalism of the reception staff and highlight the welcoming and efficient service provided by the Centre's ancillary staff, including the nursing team.

About The London Foot & Ankle Clinic

Orthopaedic Surgeons
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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