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The Islington Flooring Company Reviews

Rated 4.8 based on 172 Reviews

2, Waterloo Gardens, Barnsbury St, Milner Square, London N1 1TY

Flooring Contractors | London

Published on
January 25, 2024
Last updated
March 13, 2024

Reviews Summary

The Islington Flooring Company has garnered mixed reviews, with many customers praising their quick response, efficiency of installation, and quality of service. The fitters are consistently described as efficient, completing projects swiftly and with a high level of professionalism. Positive remarks focus on the company's value for money, expertise in flooring options, and the respectful and accommodating nature of the installation teams. There is also a highlighted appreciation for the knowledgeable and helpful in-shop staff. However, there exists a significant negative outlier in the customer reviews detailing a highly dissatisfactory experience, including poor workmanship, unprofessional conduct, and subsequent legal action. This singular account appears to be an exception to the otherwise commendable feedback but indicates potential areas for improvement regarding quality assurance and issue resolution processes.

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What Customers Are Saying About The Islington Flooring Company?

Trustguide uses AI to extract key phrases from reviews about The Islington Flooring Company and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of The Islington Flooring Company's customers had a positive experience.

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The Islington Flooring Company Ratings

5

As of Based on 172 revies as of Jan 25, 2024

The Islington Flooring Company Score

As of Based on 172 revies as of Jan 25, 2024

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Customer Reviews

As of Mar 13, 2024, 172 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of The Islington Flooring Company's publicly available reviews View source

Amelia Jansen rated The Islington Flooring Company 5 stars
a year ago
We had amtico in the whole of the downstairs as well as a stair runner installed. The whole process was really smooth. The fitters were super efficient and got our downstairs done in 2 days and the stair runner done in less than a day. We got a number of quotes too, and this was by far the best value! will definitely be using you guys again for our upstairs
Mark Sun rated The Islington Flooring Company 5 stars
3 months ago
This is the second time I've used Islington Flooring company and I've been very happy on both occasions. Chris was super helpful and knowledgeable with his advice; and Danny & the install team were polite, accommodating and did a very professional and polished (pardon the pun) job.
noga flaishon rated The Islington Flooring Company 5 stars
3 months ago
Amazing service both in shop and in the installation. Quick to respond, PERFECTLY on time. 10/10 would work with again.

Frequently Asked Questions About The Islington Flooring Company

How does The Islington Flooring Company ensure the quality of wood used in their installations?

The company is expected to check the wood before installation to make sure it all comes from the same batch and meets industry standards, although there have been reports suggesting this process may not always be followed with due diligence.

Can The Islington Flooring Company accommodate specific timelines for installation?

Yes, the company is known for working around their clients' schedules and ensuring installations are completed efficiently and within the agreed-upon timeframe.

What kind of customer service can I expect from The Islington Flooring Company?

Many customers report a high level of service with knowledgeable staff providing expert advice and guidance, and fitters who are polite and accommodating during the installation process.

About The Islington Flooring Company

Flooring Contractors

Carpets, vinyl and wooden flooring in family-run showroom with fitting and installation service.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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