Read The Healthy Back Institute 42 Reviews Summary 2025

Eva Langley rated The Healthy Back Institute 1 stars

5 months ago

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BEWARE of this company scamming innocent people out of there hard earned money. 2025 seems to have found a way to get your money for a FREE...lol trial bottle. I never even opened the package post office stamped package as refused product. Then I see on my bank statement this company charged $10.65. I called and was told "I will cancel anymore bottles that you would have received after the 30 day FREE trial bottle would have been taken. I asked about them refunding the $10.65 that I was charged and this is really good "lady said, that was for shipping and handling and it is not refundable." Me: I see so you get the untouched "FREE" trial bottle back and I am just out of the $10.65. I literally busted out laughing and told the lady who ever came up with that was quite smart on making sure they get money from everyone. I was going to have to open me up a company and use that. NOT!!! I know it did not cost $10.65 to ship the FREE bottle in a flimsy thin bag. I only rated a 1 star because that is the only way it would let me post this. They do not deserve a 1 star. How long will this be post show or will it show at all!!!

Moi rated The Healthy Back Institute 5 stars

a month ago

I have had nothing but good experiences with this company! I am having a difficult time believing all these negative comments here to be true! HBI ALWAYS show an order confirmation and email urging prompt contact back (with their Customer Service phone number) if I wish to cancel or change my order. Yes the '30 day free trial' doesn't last 30 days if you have severe joint pain and need to take more per day but the free trial does give enough to see if you have an allergy and to see if it can make a difference for you. It's VERY EASY TO CANCEL THE AUTO SHIP! I have contacted them by phone SEVERAL TIMES and NEVER had problems reaching an English speaking helpful human during business hours! I have OA and RA and have done extensive research for homeopathic ways of addressing inflammation and arthritis and the ingredients in their products are cutting edge, backed by clinical trials and science and agreed upon by leaders in the medical field-and are priced reasonably! (would be MUCH MORE OF A MORE EXPENSIVE HASSLE to try to obtain all this ourselves and WAY LESS HARMFUL than the medications my rheumatologist and pain management doctors prescribed!) And the purchase includes some medical coaching with insights and guidance as well! I noticed a difference in pain level after 3 days of taking 3 capsules 3x per day. I like they are not so potent to cause adverse side effects! Easier to take more when needed. They offer discounts and specials alot so I was able to afford continuing and my pain continues to decrease! Today I ordered a free trial of Collagen (only paid $3.95 shipping!) BOGO Super Joint Support, and a set of 2 Heal and Soothe ($20 discount!) - all with the assurance of money back guarantee! For whatever reason the system changed the shipping total to 9.95 in my account order page so I called Customer support and Tiana fixed the discrepancy before my card was ever charged! Her tone was very soothing and she was very kind! I will change my review here if my experience with this company changes but I have no reason to believe it will because they have been truly trustworthy in the 2 months I have been with them!

Earlene Sadleir rated The Healthy Back Institute 5 stars

a month ago

I have requested free trials bottles from this company; with this I am automatically agreeing to receive a new shipment after 30 days, if I dont cancel before 30 days of ordering. I have never had a problem with canceling, and the staff are always kind. I like the products also, just not willing to pay the price at this time.