The Gym Group Edinburgh City garners a mixed to positive reputation based on recent customer reviews. Most patrons commend the gym for its variety of equipment, cleanliness, friendly staff, and convenient location in the city centre. Clients appreciate the non-crowded environment, especially outside peak hours, and the value derived from competitive membership costs. Consistent themes in positive feedback include a passion for sports and gym culture among the employees, a functional app for tracking gym occupancy and class schedules, as well as the gym's accommodating atmosphere. However, several issues require attention: unclear communication about locker policy and scale charges, potentially inaccurate scale measurements, occasional faulty or incomplete equipment, and dissatisfaction with membership cancellation protocols and access to customer service outside business hours.

The Gym Group Edinburgh City Reviews
Rated 4.2 based on 592 Reviews
Waverley Gate Building, 2-4 Waterloo Pl, Edinburgh EH1 3EG
Gyms | Edinburgh