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The Good Feet Store Reviews

Rated 4.9 based on 160 Reviews

9300 S I-35 Frontage Rd Ste G150, Austin, TX 78748, United States

Podiatrist Clinics Austin

Published on
July 7, 2025
Last updated
July 7, 2025

Reviews Summary

Overall sentiment toward The Good Feet Store's orthotics service is strongly positive, as most reviewers emphasize the helpfulness, patience, and expertise of the staff. Customers frequently mention specific employees such as Marilyn, Kory, Eric, and MJ, highlighting their thorough explanations and customized recommendations. A single negative review raises concerns about sales tactics and pricing, suggesting more critical perspectives exist, though these are outweighed by satisfied customers.

Key themes include clear communication, detailed gait and foot evaluations, and tailored product recommendations. Many reviewers appreciate that the staff walk them through the process, offer payment options, and address complex foot health needs. Positive outcomes like pain relief and improved mobility are repeatedly mentioned, especially for those with challenging conditions or occupations. Most testimonials center on in-store experiences, particularly in Austin, Texas.

The Good Feet Store enjoys a reputation for professionalism and tangible results among customers in Texas. The company's personalized approach and knowledgeable staff are clear strengths. While isolated criticism exists around pricing and sales pressure, the prevailing feedback points toward trust and satisfaction in their orthotics and arch support solutions.
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What Customers Are Saying About The Good Feet Store?

helped us get the right combination

Kory was amazing!

Eric, was so kind and thorough

incredibly patient and explained

the system has been transformative

Very easy process

Eric was very patient with me

knowledgeable and patient store representative

good results in the store

first step in my custom orthotics was pure relief

Trustguide extracts key phrases from reviews about The Good Feet Store and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of The Good Feet Store's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

The Good Feet Store Ratings

5

As of Based on 160 revies as of Jul 07, 2025

The Good Feet Store Score

90%

As of Based on 160 revies as of Jul 07, 2025

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Customer Reviews

As of Jul 07, 2025, 160 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of The Good Feet Store's publicly available reviews View source

B White rated The Good Feet Store 5 stars
a week ago
Marilyn was wonderful. She helped my husband get the proper arch supports for his feet to help relieve his arthritis pain. She was patient, knowledgeable and helped us get the right combination of inserts and shoe.
Lisa Culver rated The Good Feet Store 1 stars
a month ago
Scam. Google these stores. They are scams. No podiatrist recommends them. I looked into them after I went to an appointment, where they asked me to spend $2,000-$3,000 on used pieces of plastic. What a joke. They told me my daughter has a high arch. She most definitely does not. It’s just a sales pitch and spiel. You’re better off spending $40 for some nice inserts on Amazon. Google “the good feet store Reddit” for more info.
Mariah Campbell rated The Good Feet Store 5 stars
a month ago
Kory was amazing! He explained how the different systems worked on your feet, how long to wear them, as well as what to expect. If you can’t pay everything upfront they have monthly payment options that are interest free and very affordable. I would recommend to anyone with that wants to improve their mobility!

Frequently Asked Questions About The Good Feet Store

Are the staff at The Good Feet Store knowledgeable about foot health and product selection?

Yes, reviews repeatedly mention that team members like Marilyn, Kory, Eric, and MJ are knowledgeable and thorough. Staff are said to explain the fitting and product options in detail, helping customers make informed decisions.

What financing options are available for purchases?

The Good Feet Store offers interest-free monthly payment options for those who cannot pay the full amount up front. Several reviews note this flexibility as helpful when purchasing orthotics and support systems.

Is the store suitable for people with active or physically demanding jobs?

Yes. Customers, including those who work long hours on their feet or in construction, report positive results from using the store's orthotics and inserts to address pain and support daily activities.

About The Good Feet Store

Podiatrist Clinics
The Good Feet Store provides orthotics, arch supports, and shoe inserts designed to address foot pain, enhance mobility, and support overall foot health. The company operates retail locations where trained staff perform foot analyses, recommend appropriate products, and offer a range of solutions tailored to customers’ specific needs.

Customers visit the store for in-person assessments, including measurements and discussions of foot-related concerns. Staff explain product systems, demonstrate fitting procedures, and educate customers about usage. The Good Feet Store also offers payment options and guarantees on its products, focusing on a consultative and individualized sales process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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