The Gin Spa reviews suggest a highly reputable establishment that provides a premium and relaxing experience to its clientele. Clients often praised the spa's ambiance, highlighting the beautifully decorated and calming spa rooms, and the surprise of a tranquil world set back from a posh location. The staff earn commendation for their professionalism and warmth, fostering a welcoming and almost royal treatment as expressed by customers. However, aspects such as the standard of certain food items and mismatches between the service delivered and the pre-listed menu have triggered some dissatisfaction. The 'little extras' such as positive affirmation cards and detoxing chocolate received positive attention in several reviews, indicating that these details contribute significantly to the overall customer experience. The Gin Spa’s unique selling point, offering a range of gins and non-alcoholic alternatives, enhances the spa's distinctive character, aligning with the preferences of gin enthusiasts. Overall, the company’s reputation boasts an allure of luxury and relaxation, albeit with some room for improvement in the catering department.
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