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The Garden Builders

The Garden Builders Reviews Summary

Rated 5 Star based on 61 Reviews

TrustScore®
A+
A
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C
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Overall Rating
5
/5
61
reviews
Excellent
Good
Average
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Poor
Published on
January 9, 2024
Last updated
March 13, 2024

What do customers think about The Garden Builders?

The Garden Builders - Garden Design have established a commendable reputation through the high-quality execution of various landscaping and garden design projects. Analysis of customer reviews reveals a consistent pattern of satisfaction with the company's professionalism, skill level, and ability to provide innovative, precise, and timely solutions to garden renovation challenges. Customers frequently praise the firm for maintaining clear communication and minimal disruption, even in logistically complex situations, such as navigating through residential properties. The team's responsiveness to problems, adaptability to design changes, and dedication to high standards enhance the company's image. Advice on planting and maintenance provided by the team is seen as invaluable, further contributing to the positive client experience and lasting satisfaction post-completion.

Positive Feedback

Customers consistently highlight the exceptional professionalism and skill offered by The Garden Builders' team, which leads to outcomes exceeding expectations. Efficiency and cleanliness stand out as crucial positive aspects of the customer experience, particularly given the complexities associated with urban garden transformations. Praise is given for the completion of projects on time and within budget, mitigating common concerns surrounding renovation work. The staff are recognized for their courteous and diligent demeanor, which includes offering insightful suggestions and maintaining neatness when accessing gardens through living spaces. The company's consideration extending beyond the build, as demonstrated by effective post-construction support and flexibility in handling design iterations, solidifies its strong client-relationship focus.

Concerns and Threads

While the reviews provided largely underscore positive experiences with The Garden Builders - Garden Design, direct negative feedback is notably absent from the information presented. No specific recurring issues or dissatisfaction is disclosed that could constructively highlight weaknesses in the company's approach to garden design and landscaping. However, it should be noted that in the absence of direct negative responses, this evaluation may not comprehensively reflect areas of potential improvement or the experiences of all past clients.

Frequently asked questions about The Garden Builders

Can The Garden Builders execute complex garden renovations including features like built-in kitchens and hot tubs?

Yes, The Garden Builders are capable of executing complex garden renovations, including custom features like built-in kitchens, hot tub installations, and advanced irrigation systems.

How does the team handle logistical challenges such as accessing the garden through a residential property?

The team is experienced in managing logistical challenges by maintaining a clean work environment and minimizing disruption when access to a garden is limited to going through a residence.

Is The Garden Builders amenable to making design adjustments during the execution of a project?

Yes, The Garden Builders have been praised for their flexibility, responsive communication, and willingness to adapt designs during the project to ensure client satisfaction and address any emerging challenges.

What are customers saying about The Garden Builders

The Garden Builders
Anika Bitel
5-Star
7 months ago
We used The Garden Builders for our significant landscaping job in 2022 and could not be more thrilled with the result. We had our garden designed (rough drawings only, no technical info) elsewhere but implemented by the Garden builders. Ricky ran the project for us with his foreman Elenko with the utmost professionalism. The work was incredibly messy – digging up a 20m x 15m garden in central London which they had to take through the house (no side entrance). The disturbance to us was minimal and they kept everything very clean considering the traffic through the house. They built the kitchen area from scratch with built in cupboards and a beautiful shed also. Other skilful aspects of the work included gas fitted fire bowl and sinking of a hot tub whilst maintaining access to it, as well as a full irrigation system. Any time a problem came up Ricky and his team were ever helpful and produced innovative solutions that did not compromise on the design of the build. Furthermore, they helped us with the planting and managed to convince me to go for more seasonality in the plants whilst still providing screening / privacy for us. This advise was invaluable and we really do enjoy seeing the garden change with the seasons. It’s been nearly a whole year since the garden was completed and we are still in love with it. Since the build I have found the team incredibly responsive and helpful if any snagging or problems have arisen. Overall, I cannot recommend the garden builders highly enough.
The Garden Builders
Alex Shawcross
5-Star
5 months ago
The Garden Builders rebuilt and landscaped our Company's Central London Georgian House's garden to a very high standard. Neil and his team were excellent from initial quote through to follow up actions after the job. Nothing was too difficult and every detail and problem thought through to a solution. Highly recommended.
The Garden Builders
Kim Simms
5-Star
a year ago
I cannot speak highly enough of The Garden Builders! They completely renovated my garden with new drainage and porcelain tiling based on a beautiful design from Lilly and Day. They quoted 6 weeks start to finish and it was indeed done within that timeframe and budget despite additional hurdles and design changes. The team was efficient, diligent and courteous- a pleasure to have on site. They had to hand carry all the old materials through my flat, but left it immaculate afterwards. Neil, Sam and Mitchell were an absolute stars- often suggesting changes to the design that really made an impact and working weekends to get the job done on time. I highly recommend them to anyone who wants a garden renovation done on time and on budget!! Services: Concrete masonry, Yard landscaping, Stone masonry, Yard drainage
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About The Garden Builders

Landscape Gardeners

25 years of Award-Winning Excellence. Renowned within the industry for creating beautiful, well-constructed gardens optimally managed within time and budget, the Garden Builders have built up an excellent reputation over the last 25 years for award-winning garden design and landscape consultancy. Top creative professionals with a five-star review on Google Plus, the Garden Builders continuously delight their clients with projects and schemes rich in detail and interest. Specialising in Family, Small, Roof Terrace, Award-Winning, Commercial and Contemporary Gardens in the London Area and Home Counties

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