
The Beauty Lounge Reviews
Rated 4.6 based on 61 Reviews
Spas in Liverpool
268 Aigburth Rd, Liverpool L17 9PJ
Published on
February 10, 2024
Last updated
July 10, 2025
The Beauty Lounge appears to have a mixed overall company reputation based on the reviews provided. The positive comments generally highlight the outstanding service, professionalism of certain staff members, and the range and quality of treatments available. Satisfied customers describe the atmosphere as welcoming and friendly, and praise the salon for making clients feel at ease during treatments. A recurring theme is the personal care and attention given by some staff members, like Sam, Paige, and a referred hairdresser, Steven, who have been mentioned for their skill and professionalism. However, there have been significant negative experiences detailed in several reviews that seem to affect the salon's reputation adversely. Issues such as poor waxing practices leading to physical discomfort, unhygienic practices, lackluster facial treatments, and disregard for appointment times create a stark contrast to the glowing experiences of other clients. These negative instances indicate inconsistencies in service quality and professionalism across different staff members, which seems to be a crucial factor influencing customer satisfaction.
Customers have highly recommended eyebrow treatments (threading and microblading), haircuts, especially restyling by Steven, and laser hair removal treatments, citing professional service and satisfactory results.
Yes, staff members such as Sam, Paige, and Steven receive multiple mentions for their exceptional service. Sam is noted for laser treatments, Paige for waxing and eyebrow shaping, and Steven for his expertise in hairstyling.
Yes, some customers have reported negative experiences related to painful and unsatisfactory waxing sessions, subpar facial treatments, and issues with appointment handling and service duration. It's advisable to consult recent reviews and possibly communicate specific needs to staff to mitigate such experiences.
Welcome to The Beauty Lounge, Liverpool, the place that is a perfect escape and home away from home for our beautiful clients that offer luxurious treatments and give you an environment you will love.With over19 years experience in the beauty industry, Sam started The Beauty Lounge in 2015. Since then this award winning salon has been famous not just around the local area but all over north west. The salon has been awarded by The English Hair and Beauty Awards for the “ Best in Liverpool “ and “ Beauty Team of the Year “We pride ourselves as being qualified experts and specialists in the beauty field and one of the top hairdressing salon in Liverpool-with a host of regular and lovely clientele, who have been returning for years