The Beauty & Holistic Lounge Reviews
Rated 4.7 based on 53 Reviews
Beauty Salons in Liverpool
3 Covent Garden, Liverpool L2 8UD
Published on
March 1, 2024
Last updated
July 10, 2025
The overall reputation of The Beauty & Holistic Lounge is predominantly positive, gauged from the latest customer reviews. A substantial number of clients have praised the friendly and welcoming atmosphere created by the staff, particularly Lisa and Karen, further enhancing the customer experience. Services such as the Callus foot peel, pedicure, manicure, and waxing are frequently recommended, with special commendation noted for the salon's soothing ambiance, which includes music and incense. Additionally, the skillfulness and professionalism of the beauticians, especially noted in nail services and the ability to create a calming experience during potentially stressful treatments like bikini waxes are highlighted. The salon's competitive pricing and the willingness to accommodate clients are also seen as strengths. However, there is an isolated complaint regarding hygiene practices and the efficiency of service which suggests an area needing improvement. These positive reflections contribute significantly to the salon's image, whereas the negative feedback, though limited, offers an opportunity for the business to address specific customer concerns.
The Beauty & Holistic Lounge does try to accommodate last-minute appointments when possible, as evidenced by customer feedback highlighting their flexibility. However, it's advisable to book in advance to ensure your preferred time slot, especially with popular services or beauticians.
Most reviews suggest a positive experience with waxing services. However, there has been a concern raised about hygiene practices such as the reuse of waxing sticks and sheets. Potential customers may want to discuss hygiene practices with the salon directly before booking a waxing service.
Based on customer testimonials, The Beauty & Holistic Lounge is considered calming and professional, making it suitable for first-timers. The staff is noted for being reassuring and attentive, potentially easing the anxiety associated with first-time waxing experiences.