Common feedback includes praise for staff expertise in both hair and spa treatments, as well as thoughtful touches such as reasonable pricing, detailed consultations, and amenities like refreshments. Clients appreciate the accommodating approach to appointments, including last-minute requests and attentive listening to customer needs. Several mention returning to or exclusively using Jolie Salon and Spa, reinforcing a positive pattern in customer loyalty.
Based on these reviews, Jolie Salon and Spa is regarded as a reliable and reputable beauty salon in Rochester. Customers highlight consistent results, friendly interactions, and a comfortable environment, supporting a strong reputation for comprehensive personal care services in the local area.