Analysis of the collected customer reviews indicates that Sunset Gym has a dual-sided reputation among its clientele. Many patrons appreciate the gym's community atmosphere, the availability of specialized lifting equipment, and the cleanliness of the facility. The staff frequently receives praise for their friendly and accommodating nature, fostering a sense of belonging within a community-oriented environment. Conversely, some reviews highlight substantial concerns regarding outdated and occasionally malfunctioning equipment, with particular dissatisfaction about the leg extension and leg curl machines. Additionally, issues such as cluttered layout, limited amenities like changing rooms and lockers, and some staff's choice of loud music negatively impact the customer experience. Pricing presents a recurrent talking point; customers note disparity in the perceived value offered versus the cost of membership, especially in light of the noted shortcomings.
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What Customers Are Saying About Sunset Gym?
Good vibe and eclectic crowd
overall satisfied with this gym
Their stuff is very nice!
serious equipment for serious lifters
best gym, best people
Real sense of community
still love this Gym
Staff is super nice
has everything I need
the gym is horrible
BLASTING death metal music
Trustguide uses AI to extract key phrases from reviews about Sunset Gym and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 80% of Sunset Gym's customers had a positive experience.
Positive
80%
Neutral
10%
Negative
10%
Sunset Gym Ratings
3
As of Based on 156 revies as of Jul 14, 2024
Sunset Gym Score
80%
As of Based on 156 revies as of Jul 14, 2024
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Customer Reviews
As of Jul 14, 2024, 156 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Sunset Gym's publicly available reviews View source
Kenan Sakarcan rated Sunset Gym3 stars
3 months ago
Good vibe and eclectic crowd. Needs a better leg extension and leg curl machine. No one needs bicep machine. Ski erg and rower should be downstairs for injured or disabled individuals to use.
Leg extension machine broken. Hopefully they replace with a full ROM and seated leg curl capable one. Sunset gym goers deserve more attention to detail on equipment for 70 bucks a month.
Alex Yang rated Sunset Gym3 stars
a year ago
Ordinary gym, never super busy, overpriced. I have a gym membership and I am overall satisfied with this gym. While it is not the biggest, it still has a lot of offer. I was a bit shocked at the price, but it is not outrageous. The best part about the gym is that it is almost never busy and I can almost use whatever I want when I cam there. I can say I am overall satisfied with the gym and it covers everything I need from a gym.
Hana. Polar Bear rated Sunset Gym3 stars
a year ago
Don’t understand from where all this good reviews Their stuff is very nice! but the gym is horrible 😳such an old equipment, dirty, no changing room, no lockers😨it is the worst gym I ever been to, the price is $85 for month which is a lot for this conditions😨
Frequently Asked Questions About Sunset Gym
What type of equipment does Sunset Gym specialize in?
Sunset Gym specializes in equipment designed for weightlifting and strength training, making it suitable for serious lifters looking for a robust selection of weights and weight machines.
Are there any amenities like changing rooms and lockers available at Sunset Gym?
Current reviews indicate that Sunset Gym may not offer adequate changing rooms and lockers, which is a point of discontent among some members.
Has the pricing for Sunset Gym membership changed recently?
Yes, some reviews mention an increase in membership prices, attributed to the impact of COVID-19. Prospective members should verify current rates and assess the value based on the amenities and services provided.
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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