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Sudell Gutter Cleaning Glasgow
Sudell Gutter Cleaning Glasgow

Sudell Gutter Cleaning Glasgow Reviews Summary

Gutter Cleaners | Glasgow

What do customers say about Sudell Gutter Cleaning Glasgow?

As of Feb 27, 2024, 13 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 27, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
13
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Sudell Gutter Cleaning Glasgow's customer reviews analysis

A through analysis of the latest reviews for Sudell Gutter Cleaning Glasgow reveals a generally commendable reputation with the majority of clients expressing satisfaction with the services provided. Customers are pleased with the company's prompt responses and the professionalism exhibited during their engagements. The business showed flexibility and reliability in its operations, which are critical aspects of customer service excellence. There were instances of a value-add in terms of group discounts for neighborhood service arrangements, a practice that highlights the company's interest in fostering community and increasing customer satisfaction. However, there is concern over the long-term effectiveness of the cleaning service, as evidenced by a complaint about weed growth post-service, and a lack of follow-up communication when addressing subsequent customer queries. The latter points to potential weaknesses in after-service support and quality assurance.

Positive Feedback

The reviews for Sudell Gutter Cleaning Glasgow reflect several key positive points in its operations. Firstly, the company's ability to provide prompt quotes and service, including same-day work execution, indicates a high level of efficiency and customer prioritization. The mention of professionalism and thorough explanation of the work to be done suggests that transparency is an integral part of their service delivery. An aspect of adaptability is also recognized as the company accommodates last-minute changes in availability seamlessly, allowing for uninterrupted service provision and demonstrating customer-centric flexibility. In addition, the practice of giving discounts for neighborhood group services enhances the perceived value of their offerings and promotes customer loyalty. Overall, the service is described as professional, honest, reliable, and highly recommended.

Concerns and Threads

Although the feedback for Sudell Gutter Cleaning Glasgow is predominantly positive, there are some concerning insights regarding the quality and aftercare of the service. A customer reported the re-emergence of weeds in cleaned gutters after a short period, which raises questions about the thoroughness of the cleaning. Moreover, the same customer reported difficulties in reaching the company for follow-up assistance, indicating possible shortcomings in customer service and responsiveness post-service. These negatives are significant as they impact the company's reputation regarding long-term service effectiveness and support, and they suggest potential areas where Sudell Gutter Cleaning Glasgow could focus on improvement.

Frequently asked questions about Sudell Gutter Cleaning Glasgow

What can I expect in terms of response time when reaching out to Sudell Gutter Cleaning Glasgow?

Based on customer reviews, you can expect a prompt response to your enquiry, with the company often providing a quote and carrying out the work on the same day.

Does Sudell Gutter Cleaning Glasgow offer any discounts for group service bookings, e.g., for neighborhoods?

Yes, the company has been noted to provide discounts when multiple neighbors agree to get their gutters cleaned, which suggests potential savings if you can organize group bookings.

How reliable is the gutter cleaning service from Sudell Gutter Cleaning Glasgow in the long term?

While there are positive testimonials about the immediate results of the cleaning service, there has been at least one report of weed regrowth in the gutters after some months, suggesting that there may be variability in the long-term efficacy of their cleaning.

Recent customer reviews and testimonials for Sudell Gutter Cleaning Glasgow

Sudell Gutter Cleaning Glasgow
linda Gunn
5-Star
a year ago
Quote provided promtily, work offered and agreed discount as my 2 neighbours also agreed to get gutter cleaned and washed down. All pleased with result. Payment by bacs.. Would recommend and use again
Sudell Gutter Cleaning Glasgow
Alastair O'Brien
5-Star
2 years ago
A prompt response to my enquiry with a quote and the subsequent work carried out on the same day. Professional and quick with a full explanation of the work to be undertaken. A great job overall
Sudell Gutter Cleaning Glasgow
Elaine McCabe
5-Star
a year ago
Thought it was a good job until a few months later weeds started growing in the exact same place, wasn't shown proof it was completely cleared at the time. Have tried to contact them but have not heard back
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
13
reviews
Excellent
Good
Average
Fair
Poor

About Sudell Gutter Cleaning Glasgow

Gutter Cleaners

We are an independently owned gutter cleaning and gutter repair company servicing customers in Scotland, including Glasgow and the surrounding towns and villages. We provide a professional gutter cleaning service for privately owned and rented properties including tenements. We also specialise in repairing leaking and damaged gutters, we even guarantee our repairs for a minimum of 12 months! We are smart, punctual and friendly and ready to help you with your guttering needs

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