Ned Stevens Gutter Cleaning Reviews

THE CALL: I was skeptical due to the mixed reviews. But I have to be honest… the rep I spoke to on the phone was so kind, professional & knowledgeable that I couldnt resist. They understood my concern & gave great suggestions on what I needed. I am SO GLAD I chose them! PRICING: I was hoping to find someone under $200, especially if I agree to have them cleaned all year. I was happy they fit my budget. Always be fair & reasonable to customers willing to stick with you. I hope the price doesnt go up. THE WAIT: It took a while for them to come out. It was 2 weeks from my initial call to be exact. I was upset about that because we had some HEAVY rains for 2 weeks straight & my house was taking a pounding! I guess it’s because they have a set schedule on the times they service homes. I get it now. DEDICATION: Im usually hands-on & on the scene with any contractor that service my home. Its satisfying seeing what’s done. I mean…I don’t sit around & stalk the whole time but I occasionally step out to see what’s going, ask questions, help & even record bits/pieces of the progress. They were not lazy at all! They put in blood & sweat to clean the gutters. Seriously, 1 of them cut their finger & was actually bleeding as he cleaned my gutter. I just bought this house, it had been sitting for over 6 months plus its many trees so the gutters were CLOGGED. They educated me, helped me find where my extenders were buried & even where the water is supposed come out at. Additionally, not only did they clean the gutters, but they also cleaned off my entire roof which was full of debris, tree limbs, etc. They also blew leaves, dirt & debris out of my front yard & porches as some of it fell off the roof when they cleaned it. I attached pics but I wish I could post the actual videos of all the gunk & packed leaves they removed. OVERALL: It was great and I will be using them to take care of my home all year round. I hope I can request the same crew! I’m upset that I didn’t get to tip them. I was at work, ran in to take a call, came back & they had already driven away by the time I got back out there. If anyone from the company sees this please contact me so I can tip. I called the office & they told me they couldn’t share their information.

I made initial contact and enjoyed service the very next day. Gutters were a real mess but two staff showed up from Stevens Gutter first thing the next morning, promptly surveyed the challenge and immediately set up ladders and prepared equipment. Work was challenging but the two employees wasted no time in clearing the gutters and drains, then promptly cleaned up and removed all the debris. Impressive work, impressive speed, and impressive thoroughness in their work and congeniality. Glad I signed up for a year's service with repeat visits when needed - I highly recommend their service and costs.