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Suddenly Slimmer Med Spa & Day Spa

Suddenly Slimmer Med Spa & Day Spa Reviews Summary

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Spas | Phoenix, AZ

3313 E Indian School Rd, Phoenix, AZ 85018, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Suddenly Slimmer Med Spa & Day Spa?

As of Mar 13, 2024, 996 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Suddenly Slimmer Med Spa & Day Spa's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 19, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Suddenly Slimmer Med Spa & Day Spa's customers had a positive experience.

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Suddenly Slimmer Med Spa & Day Spa

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Suddenly Slimmer Med Spa & Day Spa's customer reviews analysis

Suddenly Slimmer Med Spa presents a general reputation of providing customer satisfaction, evident from the majority of positive reviews praising their professional service, extensive treatments, and welcoming atmosphere. Clients consistently highlight the friendly and professional demeanor of the staff, particularly Nurse Dannielli, who is frequently applauded for her expertise in administering Botox and other skin treatments. Positive experiences are characterized by informative and attentive service, which contributes to the spa's favorable image. However, there are instances of negative feedback related to communication and billing issues, as well as subpar service experiences on busy days. Timeliness at appointments was also a concern for a few, but such instances appear isolated rather than systemic.

Positive Feedback

The positive customer feedback for Suddenly Slimmer Med Spa concentrates on several key aspects. Nurse Dannielli is repeatedly commended for her professionalism, skill, and attentive care, reflecting well on the spa's quality of service. Clients note the hospitable environment and the cleanliness of the facility upon arrival. Personalized care and comfort during treatments are also valued by customers, with specialized attention given to clients' preferences and needs. The wide spectrum of services provided, including Botox injections, lip fillers, and facials, receive high marks for satisfaction and outcomes. These factors consistently create a 5-star service experience for many customers of the Med Spa.

Concerns and Threads

Despite the many positive testimonials, Suddenly Slimmer Med Spa has some areas for concern according to the feedback. The predominant issues include communication, particularly around charges and billing discrepancies. One client reported frustration with the lack of clarity and responsiveness concerning financial matters, after incurring substantial costs. Another negative aspect refers to the customer experience on a hectic day, where a brief and uncommunicative service was deemed insufficient relative to the high cost of the treatment. These incidents suggest that the spa may need to address inconsistencies in customer service quality and improve its operational transparency, to maintain its overall reputation.

Frequently asked questions about Suddenly Slimmer Med Spa & Day Spa

What services are most recommended at Suddenly Slimmer Med Spa?

Customers at Suddenly Slimmer Med Spa highly recommend Botox injections, lip fillers, and HydraFacials, praising the professional application and satisfying results provided by the spa's skilled nurses, particularly Nurse Dannielli.

Can I expect a professional and welcoming environment at the spa?

Yes, many reviews point out the warm welcome by staff and a clean, luxurious environment as hallmarks of Suddenly Slimmer Med Spa, ensuring a comfortable setting for your treatments.

How does Suddenly Slimmer Med Spa handle customer inquiries and concerns?

While many customers have had a positive experience with inquiries being patiently handled, there are some concerns about communication, particularly with billing and service charges. It is advisable to clearly discuss any financial and treatment-related questions beforehand to avoid misunderstandings.

Recent customer reviews and testimonials for Suddenly Slimmer Med Spa & Day Spa

Suddenly Slimmer Med Spa & Day Spa
Sarah Fox
5-Star
4 weeks ago
Carole was super patient with me and informative, she knows a lot about the coolsculpting process & doesn't pressure me to buy more or upsell me on things I don't need. I have neck pain & she brought in a bunch of different pillow options to help make sure I was comfortable since it was a 4+ hour long appointment. The front desk staff were really kind, patient & followed up with me when I requested. My first appointment there I did wait 20 minutes or so, I’m not sure who I was scheduled to see but I asked the front desk how much longer & they linked me up with Carole right away
Suddenly Slimmer Med Spa & Day Spa
Colleen Fitzpatrick
5-Star
3 months ago
No one talked to me! Only said have a seat. I was there for a $310 hydra facial that included red light, gland clearing, and a couple of other things. The entire facial took less than 35 minutes. What!!! The red light was over my face for only seconds. She did not talk, did not explain... Nothing. 😳 I gave her a nice tip because she did provide a service, but after leaving, I thought about it. This was a very expensive waste of time. Maybe it was because it was a Saturday. I expected a relaxing experience. Will not recommend it.
Suddenly Slimmer Med Spa & Day Spa
S Wallen
5-Star
4 weeks ago
Beautiful clean spa centrally located in Phoenix with plenty of free parking. So grateful I found Suddenly Slimmer Med Spa and grateful to have Nurse Dannielli RN patiently answering my questions then giving me my Botox injections. Very professional! Very helpful! Fair pricing. Look forward to continued visits, adding on more services as needed.
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Overall Rating

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Overall Rating
4.8
/5
996
reviews
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About Suddenly Slimmer Med Spa & Day Spa

Spas

Suddenly Slimmer Med Spa is recognized as one of Phoenix's leading centers for skin care, face & body rejuvenation, laser, cosmetic and medical treatments. Luxury full-service Med Spa and Body Sculpting center in AZ, since 1988! Offering CoolSculpting, Kybella, HydraFacial, Botox, Dysport, Xeomin, Dermal Fillers, PDO Thread Lift, Juvederm, Voluma, Volbella, Restylane, Lip Filler, Sculptra, Radiesse, ButtLift BBL Injections, Diamond Glow, CO2 Laser, RF, Laser Skin Resurfacing, Tattoo Removal, Massage, Facials, Hair Loss Treatment, PhotoFacial, VI Chemical Peels, Dermaplaning, Slimming & Detox Body Wraps, B12 Shot, Skin Tightening, Cellulite, Stretch Marks, Vitamin Shots, Waxing, Brazilian Wax, Laser Hair Removal, Makeup, SkinMedica, Latisse.

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