The overall sentiment for Spartan Solar’s solar installation service is predominantly positive, with many reviewers highlighting a smooth, trustworthy, and professional experience. Customers in Maryland and other regions mention employees by name—such as Ken, Ben, Joe, Marcus, Roy, and Lewis—for their professionalism, clear communication, and follow-through. However, some negative reviews point to concerns about aggressive sales tactics and lack of respect for no-trespassing signs, indicating inconsistencies in outreach practices.
Core themes include high praise for knowledgeable and personable staff, clear explanations, and transparency in billing with no hidden fees. Many reviewers appreciated the tailored consultations and willingness of team members to answer detailed questions or walk through options. The installation process itself is often described as organized, efficient, and high-quality, with quick responses to post-installation queries. Two critical reviews, however, raise concerns about training and compliance with property boundaries during solicitation.
Overall, Spartan Solar holds a strong reputation for solar energy solutions, especially in Maryland and regions serviced by Entergy, thanks to its attentive staff, clear process, and customer focus. While most experiences are positive, the company’s reputation could improve further by refining its outreach practices to avoid negative impressions. Customers value both the technical knowledge and the approachable manner of the team.
Core themes include high praise for knowledgeable and personable staff, clear explanations, and transparency in billing with no hidden fees. Many reviewers appreciated the tailored consultations and willingness of team members to answer detailed questions or walk through options. The installation process itself is often described as organized, efficient, and high-quality, with quick responses to post-installation queries. Two critical reviews, however, raise concerns about training and compliance with property boundaries during solicitation.
Overall, Spartan Solar holds a strong reputation for solar energy solutions, especially in Maryland and regions serviced by Entergy, thanks to its attentive staff, clear process, and customer focus. While most experiences are positive, the company’s reputation could improve further by refining its outreach practices to avoid negative impressions. Customers value both the technical knowledge and the approachable manner of the team.
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