Common themes include strong appreciation for Sold.com’s onboarding assistance, transparency about lead acquisition processes, and personalized support. Customers mention features such as the ability to buy specific zip codes or pay per transaction, and easy accessibility to staff for questions. The most critical feedback centers on the quality of leads—some found information incorrect or prospects unviable, and dissatisfaction with the no-refund policy is expressed.
In summary, Sold.com has established a favorable reputation among many estate agents for its helpful staff and transparent sales process, yet faces recurring concerns about lead vetting and refund handling. The majority of users report satisfactory service, indicating strong performance in its operational niche.