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SOLD.com Reviews

Rated 3.9 based on 59 Reviews

999 Corporate Dr # 215, Ladera Ranch, CA 92694, United States

Estate Agents Ladera Ranch

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment for Sold.com in the estate agent lead generation sector is predominantly positive, with reviewers often referencing supportive representatives by name, such as Aaron Richard, Kristi, and Tony Matthews. Several note responsive communication, consistent follow-up, and consultative approaches rather than pushy sales tactics. However, a minority of reviews highlight significant issues, chiefly concerning lead quality and unresolved refund requests.

Common themes include strong appreciation for Sold.com’s onboarding assistance, transparency about lead acquisition processes, and personalized support. Customers mention features such as the ability to buy specific zip codes or pay per transaction, and easy accessibility to staff for questions. The most critical feedback centers on the quality of leads—some found information incorrect or prospects unviable, and dissatisfaction with the no-refund policy is expressed.

In summary, Sold.com has established a favorable reputation among many estate agents for its helpful staff and transparent sales process, yet faces recurring concerns about lead vetting and refund handling. The majority of users report satisfactory service, indicating strong performance in its operational niche.
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What Customers Are Saying About SOLD.com?

how professional, how prepared, and how analytical Aaron has been

the whole process went really smoothly

Tony Matthews is very responsive

very informative about the Sold.com platform

his professionalism, knowledge and patience

has been an amazing help

He truly wants to see me succeed

put my mind at ease

Trustguide extracts key phrases from reviews about SOLD.com and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of SOLD.com's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

SOLD.com Ratings

5

As of Based on 59 revies as of Jul 10, 2025

SOLD.com Score

70%

As of Based on 59 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 59 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of SOLD.com's publicly available reviews View source

Ron Barona rated SOLD.com 5 stars
3 months ago
Recently signed up with Sold.com, Aaron Richard has been my customer service/sales rep. What made me sign up with Sold.com was how professional, how prepared, and how analytical Aaron has been throughout the entire process. He has not been pushy. He has literally been more of a consultant throughout. Aaron has not been a one-and-done type of representative. He has been continuously texting me to make sure that everything is going well, if I’m happy with their process, if I’m happy with the leads that I’m obtaining, and always providing me with options. If you're looking for a good lead company, but more importantly, a good consultant to assist you in making a good investment in your career, I would reach out to Aaron Richard, tell that Ronny sent you.
Jacqueline Amers rated SOLD.com 5 stars
3 months ago
I had a really good experience working with SOLD.com. This was my first listing with them, and I was able to close on it, which was exciting. From the start, they were super supportive and on top of things. Anytime I had a question, they got back to me fast, and the whole process went really smoothly. I appreciate how helpful they’ve been, and I’ll definitely work with them again. If you’re looking for a company that actually supports you and stays on top of things, SOLD.com is a great choice.
Kalisha Jackson Realtor rated SOLD.com 5 stars
3 months ago
I have started working with Sold.com and after only a few weeks I have already received a Listing lead. The agent rep Tony Matthews is very responsive and has been really helpful with the on-boarding process. The structure for obtaining leads is very straight forward and the options to purchase a specific zip code or to pay a referral fee per transaction closed, is a great option if you don't have the upfront money yet for lead-gen. I look forwad to working with Sold.com in a greater capacity in the future.

Frequently Asked Questions About SOLD.com

How responsive is Sold.com’s customer support?

Customer reviews frequently highlight that Sold.com staff members are responsive and accessible, both during onboarding and throughout ongoing service. Representatives are noted for providing timely answers to questions and for consistent communication via text or phone.

How does Sold.com structure its lead purchasing options?

Sold.com allows agents to choose between purchasing leads by zip code or paying a referral fee only when a transaction is closed. This flexibility enables agents to select a plan that fits their budget and business goals.

Does Sold.com offer refunds if the leads are not viable?

According to several reviews, Sold.com maintains a no-refund policy, even if leads are considered unviable or contain incorrect information. Customers are encouraged to clarify the terms before committing to a plan.

About SOLD.com

Estate Agents
Sold.com is a business operating in the real estate lead generation industry. The company connects real estate professionals with potential clients by offering listing and buyer leads. Its offering is structured with purchase options such as buying specific zip codes or paying referral fees per transaction. Services are accessible via digital channels.

Sold.com operates by assigning representatives to support clients through onboarding, training, and ongoing account management. Communication is typically facilitated by phone, email, and text. Agents receive ongoing product updates, direct customer service, and periodic resources such as webinars and CRM integrations, ensuring agents are equipped for lead follow-up and business development.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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