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Skin Matters Med Spa Reviews

Rated 3.5 based on 345 Reviews

4279 Roswell Rd NE #601A, Atlanta, GA 30342, United States

Cosmetic Clinics Atlanta

Published on
June 18, 2024
Last updated
June 16, 2025

Reviews Summary

Customer feedback for Skin Matters, a medical spa in Atlanta, is overwhelmingly positive, with reviewers consistently noting attentive staff, highly skilled injectors, and excellent service for Botox, Dysport, and fillers. The team, including Lisa, Doinita, and other technicians, are regularly praised for their professionalism, courtesy, and attention to detailed patient care. Some clients initially expressed concern about treatment progress, but noted that follow-ups and issue resolution were handled smoothly and professionally.

Common themes emerging from reviews include staff expertise, individualized approach, and fair pricing, which distinguish Skin Matters in the Atlanta market. Many highlight the company’s commitment to education and continuous staff training, as well as strong owner involvement. Returning clients and those traveling significant distances to visit the spa underscore the company's perceived trustworthiness and reliability.

Overall, Skin Matters is regarded as a reputable and highly recommended provider of injectables and skin treatments in Atlanta. Reviewers cite a consistent pattern of positive outcomes, ongoing client loyalty, and responsive handling of concerns, reinforcing Skin Matters’ strong standing in the local med spa field.
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What Customers Are Saying About Skin Matters Med Spa?

absolutely excellent and did a very thorough job

best customer service and fantastic technicians

super happy with the results

great job with tox (forehead, mouth) and fillers

very knowledgeable and has a ton of experience

very professional. I will definitely be back

so welcoming, and even when I wasn’t completely satisfied with my initial results, Lisa took the time and genuine care

an absolute angel

Great service, fair pricing, knowledgeable staff

very professional and courteous staff

unprofessional after this message

I honestly don’t see a difference

so rude

disastrous

really rude

cancelled my appointments

saline injected directly

Trustguide extracts key phrases from reviews about Skin Matters Med Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Skin Matters Med Spa's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Skin Matters Med Spa Ratings

5

As of Based on 345 revies as of Jun 18, 2024

Skin Matters Med Spa Score

100%

As of Based on 345 revies as of Jun 18, 2024

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Customer Reviews

As of Jun 16, 2025, 345 customers have reviewed this business and rated it 3.5 Star out of 5. Trustguide conducted an in-depth analysis of Skin Matters Med Spa's publicly available reviews View source

Christopher Davis rated Skin Matters Med Spa 5 stars
a month ago
Coming here was one of the best decisions that I’ve ever made! I will never go anywhere else for my Dysport. Doinita was absolutely excellent and did a very thorough job with very detailed precision and placement. You can tell that she wasn’t rushing anything and wanted to be very judicious to get the best result. Also, because I am an impatient person, I was asking her to freeze everything up and to go overboard with the dosing but she very expertly recommended going slow at first and then reevaluating. Rather than going for the easy cash grab they were more concerned with getting the best result for the client which I really appreciate! Because I have deep static lines and a very thick frontalis, I initially was concerned because I didn’t get complete paralysis after seven days. I reached out to Lisa, who was very gracious and accommodating and she stands by her work, and scheduled a follow up appointment for a touchup at the 2 week mark. Well by day 12 I had complete paralysis and a rapid aesthetic result with noticeable softening in my static forehead wrinkles! I’ve actually had a couple of people already notice with compliments. I am very, very pleased! So lesson learned, be patient. I will absolutely be back again and again because you will not beat this price and level of customer service in the Atlanta area. Thanks Lisa and Doinita!
Chris siders rated Skin Matters Med Spa 5 stars
a month ago
Absolutely the best customer service and fantastic technicians. Had a slight issue with groupon that the team quickly and efficiently handled. Excellent job Lisa (Owner) , Fatima(Customer Service) and Doinita (Technician). We will sing your praises and go no where else when it come to fillers and toxins. Y’all are amazing!!! Just the best!!! Update: Skin Matters’ customer support team are just the best. Fatima was able to help me sort out the issue I created with my groupon. She totally went out of her way to walk me through the fix step by step! Thank you Fatima for your great work and thank you Lisa for hiring such great people!
Rebecca Pinsky rated Skin Matters Med Spa 5 stars
a month ago
5 stars. Highly recommend! I got Botox and filler- super happy with the results! Love my lips, jaw line, smile lines gone, brows lifted. I am just totally totally happy and I would highly recommend! I’ve gone to a lot of different places over the years and it’s hard to get great noticeable results for a reasonable price and that’s exactly what I got at Skin Matters. I am deff going back to do other areas!

Frequently Asked Questions About Skin Matters Med Spa

Do Skin Matters staff offer follow-up appointments if I’m not satisfied with my initial results?

Yes, clients report that Skin Matters schedules follow-up and touch-up appointments when needed. Staff members take time to address concerns and ensure treatment results meet expectations, supporting ongoing patient satisfaction.

Who performs injectables and fillers at Skin Matters?

Injectables and fillers at Skin Matters are performed by licensed professionals such as registered nurses and trained injectors. Reviews mention staff expertise, with several staff pursuing ongoing education and advanced training.

Does Skin Matters offer educational opportunities or special rates?

Skin Matters provides educational classes related to injectables and frequently offers opportunities for clients to participate as models, which may come with special pricing. Interested clients can call to check availability and eligibility.

About Skin Matters Med Spa

Cosmetic Clinics
Skin Matters is a medical spa specializing in non-surgical cosmetic treatments such as Botox, Dysport, dermal fillers, and laser hair removal. The company serves clients seeking aesthetic enhancements and skin care procedures, delivered in-person through licensed medical professionals in a spa setting.

Skin Matters operates with a team of registered nurses and trained injectors, led by an owner/manager who focuses on clinical safety and ongoing staff education. The business utilizes consultations, follow-ups, and touch-ups as part of its workflow, offering structured training programs and educational classes to ensure a high standard of service.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.