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Siam Breeze Massage & Spa
Siam Breeze Massage & Spa

Siam Breeze Massage & Spa Reviews Summary

Rated 4.6 Star based on 203 Reviews

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Overall Rating
4.6
/5
203
reviews
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Average
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Published on
January 10, 2024
Last updated
March 13, 2024

What do customers think about Siam Breeze Massage & Spa?

The reviews for Siam Breeze Massage & Spa Ltd overwhelmingly convey a strongly positive company reputation. Customer feedback highlights the professional and talented staff, personalized treatment choices, and impressive facilities as recurrent themes shaping the business’s commendable image. Many express satisfaction with the multi-faceted services provided, such as the Thai signature massage, deep tissue work, and couple massages, which are tailored to suit specific customer needs and preferences. The environment is consistently described as clean, welcoming, and conducive to relaxation—traits that contribute to an excellent overall customer experience. Nevertheless, one notable outlier review voices starkly negative experiences, citing poor customer service, unsatisfactory massage technique, and uncomfortable facilities, which could highlight an area for potential improvement. This contrasting perspective, though isolated, suggests a variance in service consistency that could be crucial for the spa's management to address.

Positive Feedback

Judging from the predominant customer feedback, several key positive aspects stand out for Siam Breeze Massage & Spa Ltd. Customers appreciate the highly skilled therapists who inquire about preferences and comfort levels, indicating attentiveness to personalized care. The wide range of treatments, including signature massages and hot stone therapies, is praised for its effectiveness in relaxation and rejuvenation, with some clients feeling detoxified and refreshed post-visit. The ambiance, characterized by clean spaces and soothing music, enhances the spa experience, and the staff, particularly reception personnel like Claire, receive commendation for their helpfulness and outstanding customer service. These consistent remarks suggest that the spa excels in delivering top-tier massage experiences in a tranquil and accommodating environment.

Concerns and Threads

While most reviews of Siam Breeze Massage & Spa Ltd are glowingly positive, certain criticisms emerge that highlight areas for potential improvement. A negative experience pointed out involves a client's encounter with what was described as unwelcoming, cold reception, and unsatisfactory massage techniques, including unfavorable pressure application and lack of responsiveness to feedback. Additionally, the complaint regarding the premature ending of a session and unpleasant room temperature could indicate lapses in service execution and environment control. It's crucial for the spa to consider these observations and strive for consistency in customer care and service quality to maintain their overall highly-regarded reputation.

Frequently asked questions about Siam Breeze Massage & Spa

What types of massages are available at Siam Breeze Massage & Spa?

Siam Breeze Massage & Spa offers a diverse range of massages including Thai signature massage, deep tissue massage, couple massages, and treatments using hot stones.

How does the staff ensure a massage experience tailored to my preferences?

The therapists at Siam Breeze are attentive to client preferences and comfort. They inquire about massage type, pressure levels, and address any concerns to ensure a personalized experience.

What should I do if I am not satisfied with my massage experience?

In case of dissatisfaction, it is recommended to communicate your concerns to the therapist during the session. If the issue persists, speak with the receptionist or management to find a satisfactory resolution.

What are customers saying about Siam Breeze Massage & Spa

Siam Breeze Massage & Spa
Teodora IM
5-Star
4 months ago
Siam Breeze is an incredible massage place! If you want to get the best massage, by the most professional and talented staff this is the place for you! The therapists are always polite, they ask for your preference of massage and pressure as well as if you are comfortable with the facilities. Very clean space, amazing atmosphere and ambient music. I recommend all the therapists, I have been to most of them and they are all incredible. Claire from reception was so helpful and delivered amazing customer service. She made sure I was looked after. My favourite massage place!
Siam Breeze Massage & Spa
Alice Yu
5-Star
3 months ago
I have been going to Siam Breeze regularly for years. On top of great massages, it’s spacious and tranquil and I always feel welcome there. I usually get the Thai signature massage with oil and hot stones. The treatment relaxes me regardless it’s after a marathon or just a long period of sitting at my desk.
Siam Breeze Massage & Spa
vivienne mahon
5-Star
a month ago
Best massage I’ve had, we live on Goswell road and have tried lots of places in north London. This is without a doubt the best one - I only tried it last week and im going back this evening for my third one as I felt so detoxified and refreshed in the days after my first and second deep tissue massage. I recently had my second baby so I have been coming during nap times and it’s helped me to recouperate and feel so much better in myself. I only decided to come last week because I had a tight shoulder and neck, and decided to keep coming back as it helped so much 🙂
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About Siam Breeze Massage & Spa

Massage Therapists

At Siam Breeze we offer treatments developed by talented Thai massage specialists, combining techniques and tools from our classic Thai remedies with a modern therapeutic massage, resulting in a truly unique relaxation and healing experience.

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