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Massageluxe Reviews

Rated 4.4 based on 285 Reviews

244 NE 3rd St, Miami, FL 33132, United States

Massage Therapists | Miami, FL

Published on
June 12, 2024
Last updated
June 12, 2024

Reviews Summary

The overall company reputation of MassageLuXe among customers reveals a blend of experiences ranging from exceptionally positive to notably negative. Recurring positive feedback highlights a tranquil environment, with the 'lush, plush' ambiance and professionalism from staff like Joseph consistently mentioned. Joseph, in particular, is repeatedly lauded for his exceptional skill in delivering quality massages. Additionally, the spa atmosphere, hydro massage machines, and attentive front desk service are commended. On the flip side, negative experiences reflect dissatisfaction with the quality of certain massages, including complaints about lack of relaxation and poor technique. Furthermore, criticism centers on the failure of therapists to adhere to specific requests, such as reflexology, and not checking in on customer comfort regarding the massage pressure. The aspect of noise disturbance and insufficient relaxation amenities during some sessions also tarnishes the overall spa experience for some clients.
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What Customers Are Saying About Massageluxe?

highly recommend instead of the Swedish massage

comfortably divine

BEST in the business

very attentive

everything was smooth

everyone is nice

super friendly and professional

WONDERFUL and provided me with so much useful information

it has helped my journey to place me in a healthy position

a little bit boring

lackluster and unpleasant movements

Not professional at all

Trustguide uses AI to extract key phrases from reviews about Massageluxe and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Massageluxe's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Massageluxe Ratings

3

As of Based on 285 revies as of Jun 12, 2024

Massageluxe Score

80%

As of Based on 285 revies as of Jun 12, 2024

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Customer Reviews

As of Jun 12, 2024, 285 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Massageluxe's publicly available reviews View source

Laura Crystal Almonte rated Massageluxe 3 stars
2 weeks ago
Overall good, not amazing. I expect much more for the Swedish massage, it was a little bit boring instead of a relax experience and from the cabin I heard everything that happened outside, no relax music or smells. Very respectful, beautiful and clear place. The front desk was excellent, the hidroluxe massage machine was the best part, highly recommend instead of the Swedish massage.
Lolo Y rated Massageluxe 3 stars
2 weeks ago
Massage luxe is amazzzzing! The space is always lush, plush, and comfortably divine. A great spot for deep tissue massage by Joseph, who is hands-down, the BEST in the business. This spa is a perfect destination that adds ambient atmosphere, wellness and beauty on a budget! The pricing is fair and services are always consistent and results-driven. I always feel refreshed, satisfied and rejuvenated. Try the free hydro bed service to top-off your experience. I highly recommend this luxurious spot for all of your down time and self-care routines. Thank you Carlos, Joseph and ML downtown Miami!
Charlotte Howson rated Massageluxe 3 stars
2 weeks ago
Joseph gives the BEST massage I’ve ever experienced. He was very attentive, and exceptionally skilled. I will definitely be back!!

Frequently Asked Questions About Massageluxe

What massage services are most recommended by customers at MassageLuXe?

Customers highly recommend the hydroluxe massage machine, the hydro bed service, and specialized services from certain therapists like Joseph, who is praised for exceptional deep tissue massages. Services from other therapists like Amal, Brent, Chris, and Dani also receive high praise.

Are there any consistent issues reported by customers at MassageLuXe?

Some customers have reported issues such as therapists not delivering massages that meet expectations, lackluster techniques leading to discomfort, and inadequate in-room ambiance like noise disturbance and the absence of relaxing elements. However, these experiences are not universal and vary by location and therapist.

Do MassageLuXe prices reflect the quality of services offered?

Opinions on pricing are mixed. While many customers feel that the massages and the overall spa experience provide good value for money, some have expressed that the services, particularly subpar massages, were not worth the high expense.

About Massageluxe

Massage Therapists
MassageLuXe offers high-quality massages, facials, and waxing services. Licensed massage therapists and estheticians help clients find relief for chronic pain and skin conditions in a relaxing environment. We promote health and wellness for the body and mind through massage and skin health treatments. We believe in the strength and power of massage therapy as well as its ability to relieve stress and anxiety. Therapeutic massage provides pain management and relief for people suffering from numerous ailments and chronic conditions. Therapeutic massage and skin health treatments aren’t just a luxury — they are methods of self-care!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.