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A1 Massage Reviews

Rated 4.8 based on 186 Reviews

13478 Carrollton Blvd G, Carrollton, VA 23314, United States

Massage Therapists Carrollton

Published on
July 7, 2025
Last updated
July 7, 2025

Reviews Summary

Overall sentiment toward A-Massage appears strongly positive, as many reviewers describe relaxing and rejuvenating experiences with respectful and attentive massage therapists. Multiple customers express plans to return, highlighting the polite service and skill in addressing muscle tension. However, two reviewers report distinctly negative experiences, citing lack of professionalism and dissatisfaction with the environment and techniques used.

Common themes include satisfaction with the friendliness and professionalism of staff, thoroughness of the massage, cleanliness, and convenient booking options. Positive reviewers frequently mention feeling comfortable, the relaxing atmosphere, and extras such as hot stones. Critiques focus on insufficiently trained staff, lack of communication about preferences, and disappointment with amenities.

Based on reviewer feedback, A-Massage is regarded as a reputable local massage therapist, especially for those seeking an affordable, relaxing experience with attentive staff. Repeat business, direct recommendations, and remarks about convenience contribute to its strong reputation in the Carrollton area.
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What Customers Are Saying About A1 Massage?

Very relaxing atmosphere

Wonderful experience

so relaxed and rejuvenated

service was superb!!

affordable rate, nice staff

feel rejuvenated and relaxed

exceptionally relaxing

Fantastic experience. Very relaxing.

comfortable and relaxed

very thorough and responsive

Trustguide extracts key phrases from reviews about A1 Massage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of A1 Massage's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

A1 Massage Ratings

1

As of Based on 186 revies as of Jul 07, 2025

A1 Massage Score

70%

As of Based on 186 revies as of Jul 07, 2025

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Customer Reviews

As of Jul 07, 2025, 186 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of A1 Massage's publicly available reviews View source

Mary Kennedy rated A1 Massage 5 stars
4 months ago
First massage ever and I LOVED it. Very relaxing atmosphere, gentle music playing and my massage therapist was excellent and very respectful. Asked if there were any specific areas I needed targeted, and checked several times to be sure I was comfortable. Planning to go back!
Leslie Weber rated A1 Massage 1 stars
5 months ago
I had the least professional massage ever here. I’m used to the week oiled machine that is Massage Envy, so I was shocked when they asked no questions about therapist preferences when I booked, but this was my first couple’s massage, so I chocked it up to that. But then the shock and unease continued when my husband and I arrived. No adjustable height tables or table warmers. Only a small towel is provided to cover up and stay warm; I’m used to a large sheet and blanket. No pre-session discussion with the therapists about pressure preferences or focus areas. My husband’s therapist didn’t even come in to introduce herself before starting. My therapist was very unprofessional. Technique was lacking, which tracks with the lack of discussion about pressure preference and focus areas. It was not necessarily the worst massage, but it was definitely not good. I will not be returning.
Samantha Price rated A1 Massage 1 stars
5 months ago
Not a quality massage. Did not feel like a professionally trained masseuse. Three of us got massages today and not one of us thought it was acceptable. If you want someone to pour oil on you and rub around with their elbows this might be a good fit for you. I will never return to this place.

Frequently Asked Questions About A1 Massage

Can I request a specific focus area or pressure for my massage?

Some therapists ask about pressure preferences and specific areas to target, but a few reviewers note that pre-session discussions are not always offered. If you have particular needs, it’s recommended to mention them when booking or upon arrival.

Is the environment clean and relaxing at A-Massage?

Yes, most reviewers describe the atmosphere as relaxing, clean, and comfortable, with gentle music and considerate staff contributing to a positive environment throughout the session.

Are there amenities such as table warmers or adjustable tables?

Some reviewers report a lack of amenities like adjustable-height tables and table warmers. Expect basic comfort features rather than advanced or luxury amenities.

About A1 Massage

Massage Therapists
A-Massage provides massage therapy services to individuals and couples seeking relaxation or relief from muscle tension. The business operates in-person, offering sessions such as deep tissue and couples massage, which can be booked through an online system. Their focus includes both relaxation and therapeutic treatments for a diverse clientele.

The company organizes client appointments mainly through an online platform, allowing flexibility in scheduling. Staff are assigned to clients upon arrival or booking without specific pre-session matching. Services are delivered in a dedicated massage facility equipped for basic comfort and staffed by massage therapists performing a variety of techniques as required by the clients’ needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.