Sentara Northern Virginia Medical Center Reviews

Sentara Medical Center and Hospital receives a generally positive reputation in patient reviews, with frequent mentions of staff professionalism, kindness, and efficient care. Multiple customers express gratitude for specific staff, such as ultrasound technician Gigi and doctors who are described as attentive and supportive. Positive remarks focus on the clarity of explanations, smooth scheduling processes, and comfortable facilities. Criticisms, however, point toward issues in the emergency room, including long wait times, lack of urgency, and dissatisfaction with the triage process.

The most common themes reflected in reviews are the high standard of care provided during radiology and ultrasound visits, patients feeling listened to, and thoroughness by specialists such as Dr. Razavi and Dr. Sinclair. Patients in areas like surgery and routine scans praise the staff for compassionate behavior, efficiency, and meaningful communication. In contrast, frustration centers exclusively on the ER, where reviewers report negative experiences with response times and transparency.

Overall, Sentara Medical Center and Hospital stands out in the region for its strong outcomes in routine care, patient interactions, and procedural effectiveness, particularly outside the emergency department. Its reputation in the local healthcare landscape remains solid, especially among those experiencing pregnancy, surgery, or diagnostic procedures, despite notable concerns about emergency department workflows.

Sentara Medical Center and Hospital is a multidisciplinary healthcare facility providing a range of services including emergency care, radiology, ultrasound, colonoscopy, endoscopy, and surgery. The institution delivers in-person care through scheduled appointments and emergency admissions, aiming to address diverse patient needs across several medical specialties.

The hospital is organized around distinct departments such as radiology, ultrasound, labor and delivery, and surgical suites. Patients are typically checked in at the front desk or information desk before being guided to the appropriate unit. Screenings and procedures are performed by specialized staff, with intake, explanations, and follow-up conducted throughout each patient’s visit.