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Secret Aesthetics Reviews

Rated 4.9 based on 241 Reviews

65 Wharfside St, Birmingham B1 1RE

Cosmetic Clinics | Birmingham

Published on
April 16, 2024
Last updated
April 16, 2024

Reviews Summary

The overall reputation of Secret Aesthetics is highly positive, based on the latest customer reviews. A common thread among the feedback is the exceptional quality of service, individual attention to detail, and the professional expertise of the clinic's staff. Doctors, like Dr. Zoya, Dr. Lucy, and Dr. Humaira, are frequently praised for their knowledge, thorough consulting, and personalized treatment plans. Customers appear to be highly satisfied with both the aesthetic results and the customer service they receive. The clinic is noted not only for the outcomes of the treatments but also for its calming environment and welcoming staff. Attention to additional details such as offering drinks, the comfort of massage chairs, and providing an overall relaxing experience, including amenities like Netflix, have contributed positively to the customer experience. There is no significant negative feedback discernible in the given reviews, with the receptionist and other staff mentioned also receiving favorable comments. The absence of high-pressure sales tactics seems to be appreciated, as is the diligent follow-up and aftercare. Furthermore, the clinic's practice of providing tailored skincare advice and plans is well-received, suggesting an approach that values long-term customer satisfaction and individual skincare needs.
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What Customers Are Saying About Secret Aesthetics?

Trustguide uses AI to extract key phrases from reviews about Secret Aesthetics and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Secret Aesthetics's customers had a positive experience.

Positive
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Secret Aesthetics Ratings

5

As of Based on 241 revies as of Apr 16, 2024

Secret Aesthetics Score

As of Based on 241 revies as of Apr 16, 2024

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Customer Reviews

As of Apr 16, 2024, 241 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Secret Aesthetics's publicly available reviews View source

Andrew Scott Deeley rated Secret Aesthetics 5 stars
3 weeks ago
I couldn't recommend Secret Aesthetics anymore. The quality is unbelievably good, as well as attention to detail. I saw Dr Zoya who was excellent! The treatment was great, and the follow up customer service in terms of custom treatment options and products (with hard selling) was far more than I expected. Genuinely don't look anywhere else!
Michelle Cook rated Secret Aesthetics 5 stars
a month ago
I recently had the pleasure of visiting Secret Aesthetics and I was delighted with my experience. The clinic is stunning and all the staff were so friendly and professional. I could not recommend them enough for anyone looking for aesthetics treatments in a warm welcoming environment. See you again soon.
Serina M rated Secret Aesthetics 5 stars
a month ago
I've been to secret aesthetics twice now and both times I've had my lip filler treatment done by Dr Lucy. She is so polite and makes you feel at ease. Before we start, she sits down and asks about my desired look, the side effects etc. She is very knowledgeable and makes your comfortable. The clinic is always clean and the receptionist is friendly. Offering a drink upon arrival and then waiting in the massage chairs (which are awesome) for the doctor to call you in I have recommended this clinic to many people and they have had the same positive result. Great clinic, brilliant staff, perfect every time.

Frequently Asked Questions About Secret Aesthetics

What can I expect during a consultation at Secret Aesthetics?

During a consultation at Secret Aesthetics, you can expect a thorough analysis of your skincare needs and a detailed discussion about your desired aesthetic results. The experts, such as Dr. Zoya, are known to provide personalized treatment plans without pressuring clients into purchasing products or services.

How does Secret Aesthetics ensure a good customer experience?

The clinic focuses on providing a calming and welcoming environment, with attention to detail such as drinks on arrival, massage chairs, and amenities like Netflix for entertainment while waiting. The friendly and professional staff, along with follow-up customer service, further contribute to a positive customer experience.

Are treatments at Secret Aesthetics tailored to individual needs?

Yes, treatments at Secret Aesthetics are tailored to meet individual needs. The clinic offers custom treatment options and products, and specialists like Dr. Zoya provide in-depth skincare analysis followed by personalized skincare plans, ensuring treatments are suited to each client's unique profile.

About Secret Aesthetics

Cosmetic Clinics
Secret Aesthetics is a Multi Award Winning Aesthetic Clinic in Birmingham. Located exclusively in Harvey Nichols Birmingham, Secret Aesthetics is considered Birmingham's most luxurious doctor only, non-surgical aesthetic clinic with complimentary Mailbox parking for all clients and additional privacy facilities upon request. Founded by industry experts Dr Naqvi and Dr Zoya, Secret Aesthetics offer advanced treatments in the fields of cosmetic dermatology. Their specialist treatments include Anti-Wrinkle Injections (Botox), Dermal Fillers, Lip Fillers, Endolift, Microneedling, Skin Enhancements, HydraFacial, Laser Hair Removal, Vitamin B12 Injections, PRP, Non-Surgical Rhinoplasty, Cheek Fillers, Acne Treatment and much more.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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