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Santorini Greek Restaurant Reviews

Rated 4.3 based on 1431 Reviews

16 Hurst St, Birmingham B5 4BN

Mediterranean Restaurants | Birmingham

Published on
April 11, 2024
Last updated
April 11, 2024

Reviews Summary

The overall reputation of Santorini Greek Restaurant is largely positive based on a series of recent reviews. Customers frequently praise the welcoming atmosphere and exceptional service, particularly noting the warm greeting from the owner, Tony, who is characterized as friendly and attentive, ensuring diners' comfort and satisfaction. The quality and portions of the Greek cuisine receive commendation, with many customers mentioning the Meze selection, fresh food, and generous portion sizes. The ambiance is described as a mix of energetic and homey, contributing to an enjoyable dining experience. Some concerns are raised regarding transparency in billing practices and a lack of vegan options, which could pose as disappointing to those with certain dietary restrictions. The impression of the restaurant's atmosphere, from decor to background music, adds to the dining experience, although there is a mention of a need for refurbishments, specifically in the restroom area. While some customers find the food merely satisfactory, the prevailing sentiment is that the attentive service and atmosphere would be the primary reasons for their return visits.
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What Customers Are Saying About Santorini Greek Restaurant?

Trustguide uses AI to extract key phrases from reviews about Santorini Greek Restaurant and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Santorini Greek Restaurant's customers had a positive experience.

Positive
Neutral
Negative

Santorini Greek Restaurant Ratings

3

As of Based on 1431 revies as of Apr 11, 2024

Santorini Greek Restaurant Score

As of Based on 1431 revies as of Apr 11, 2024

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Customer Reviews

As of Apr 11, 2024, 1431 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Santorini Greek Restaurant's publicly available reviews View source

Susanna Bogdan rated Santorini Greek Restaurant 3 stars
3 months ago
Such a lovely restaurant! It had a great atmosphere and the service was fantastic. However, It was very hard to interpret the bill as the waiter just scribbled something on a piece of paper so they weren't very transparent when it comes to that. The food was good but I tried the same dish in other restaurants and this one wasn't mind-blowing. Sadly they didn't have a vegan tzatziki option, which most places I've been to had. Dietary restrictions: Sadly they didn't have a vegan tzatziki option, which most places I've been to had.
courtney wright rated Santorini Greek Restaurant 3 stars
3 months ago
We had the selection menu, so we go to try and array of food, service was fantastic and all the staff check in in you and see how the food is, they like to keep you topped up on your drink. It was a lovely afternoon
Tash rated Santorini Greek Restaurant 3 stars
3 months ago
My mum and I came here before a show and it was wonderful. Not being from Birmingham, we looked into restaurants around the area and were very happy to come across this little gem. The food was lovely, piping hot, fresh, served quickly by friendly staff and owner, and portion sizes were big- with an added unexpected bonus of bread and dips on arrival. The atmosphere was just the right mixture of energetic and homey. We never felt rushed to leave even as it got busier, which allowed our stomachs to settle enough to choose an incredible dessert from the very inviting display they have. Would eagerly return on another visit, and will be recommending to anyone who may be visiting Birmigham.

Frequently Asked Questions About Santorini Greek Restaurant

Does Santorini Greek Restaurant offer vegan menu options?

Santorini Greek Restaurant does offer vegetarian dishes, but there have been comments from customers noting a lack of vegan alternatives, such as vegan tzatziki. Diners with specific dietary requirements may want to contact the restaurant in advance to inquire about possible vegan options.

What is the atmosphere like at Santorini Greek Restaurant?

The atmosphere at Santorini Greek Restaurant is frequently described as lively and cozy, with an authentic Greek ambiance enhanced by colorful decor, Greek music playing in the background, and an open kitchen design. It is considered welcoming and conducive to a pleasant dining experience.

Is the owner of Santorini Greek Restaurant involved in the daily operations or customer service?

Yes, the owner, Tony, is noted for his significant involvement in the daily operations and customer service. Many reviews praise his warm greetings, friendly interactions, and personal attention to ensuring guests have an enjoyable dining experience.

About Santorini Greek Restaurant

Mediterranean Restaurants
Classic Greek cooking, small plates & full bar are presented in a relaxed setting with murals & art.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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