Byzantium's overall company reputation can be characterized by the high quality of its mixed Greek and Spanish cuisine, with specific praise for vegetarian options and several highlighted dishes such as halloumi Saganaki, pork belly, Moroccan meatballs, and chicken livers in sherry & cream. Customer experience seems to largely hinge upon the cordiality and attentiveness of the staff, which has been described as exceptional, with a few exceptions where service was perceived as lacking. Recurring themes from the customer feedback include the food's high quality and taste, friendliness of service, and a generally inviting atmosphere, despite some isolated comments about ambiance and comfort. Trends suggest that while most experiences are positive, the experience can be marred by specific issues such as dish quality inconsistencies (such as the dry pork belly and bland paella) and service missteps.