Sam'S Gutters Reviews
Rated 4.6 based on 236 Reviews
Gutter Cleaners in London
2 Barkwith House Cold Brew Lane New Cross, London SE14 5RB
Published on
January 16, 2024
Last updated
July 10, 2025
The reviews of Sam's Gutters present a mixed company reputation with individual customer experiences ranging from highly satisfactory to gravely disappointing. A common positive theme is the professionalism of certain technicians, specifically Mark, who is repeatedly mentioned for his expertise, thorough work, and good communication, indicating a potential variability in service quality based on the technician assigned. The company is commended for on-time arrivals, provision of before and after photos, and explaining issues and the work carried out. Despite these positive notes, there are significant concerns about unprofessional behavior, evident in reports of avoided follow-ups, inadequate repairs, and, critically, a failure to correctly install gutters despite multiple visits, which raises questions about the overall consistency and reliability of the services offered. The negative feedback often mentions poor workmanship and a lack of accountability in rectifying issues, indicating a potential systemic problem within the company's operations or customer service protocols.
Many customers report punctual and professional service, especially highlighting technicians named Mark for their expertise and thorough work. However, experiences may vary depending on the assigned technician.
Yes, customers have mentioned that technicians from Sam’s Gutters provide before and after photos of the work as well as explanations about the procedures carried out.
Some customers have experienced difficulties with follow-ups and have required multiple visits to resolve issues. It is advised to address any concerns immediately with the company and discuss the procedures for corrective measures.
Blocked and leaking gutters if not dealt with in time can cause damage to your property and can also affect the value of your property!It is recommended that you have your gutters cleaned annually and in addition to cleaning your gutters now, you can also schedule in future gutter cleaning services so that you don´t have to worry about remembering. We will send you a reminder a few weeks before your gutter cleaning services are due and you can simply rest assured in the knowingness that your roof is being cared for.At Sam’s Gutters we are specialists in gutter cleaning, gutter repairs, gutter replacements, roof cleaning and roof repairs of both residential and commercial properties.
