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Salon Edda Reviews Summary

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Beauty Salons | Chicago, IL

2212 N Lincoln Ave, Chicago, IL 60614, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Salon Edda?

As of Jul 10, 2024, 151 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Salon Edda's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Jul 10, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
July 10, 2024
Last updated
July 10, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Salon Edda's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
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Salon Edda

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Salon Edda's customer reviews analysis

Salon Edda appears to have cultivated a reputation for its accommodating and professional service, proficient stylists, and a welcoming atmosphere based on customer reviews. A significant number of clients expressed long-term loyalty, frequenting the salon for over a year, which speaks volumes about its ability to retain customers through satisfactory service. Personalized care is a recurring theme, with stylists, particularly the owner Edda, noted for their attentive approach, ensuring clients' visions for their hair are met. Adequate communication, specifically in adherence to particular client needs such as privacy for hijab-wearing women, contributes positively to the salon's inclusive environment. There are, however, isolated concerns regarding the salon's facilities, specifically sanitation practices with pedicure basins and the location of seats without windows, which may affect the ambiance and perceived quality of certain services.

Positive Feedback

Salon Edda is consistently depicted as a welcoming place with a spa-like vibe and professional staff. Customers noted various positive aspects, including satisfactory hairstyling and color services, a friendly and heartwarming atmosphere, and attention to detail from the staff. Positive interactions with staff members such as Edda, Gricel, and Ori are frequently mentioned, highlighting their efficiency, friendliness, and skill in achieving desired client outcomes. The salon has also been praised for its inclusivity, accommodating specific cultural needs like providing a hijab-friendly environment. Furthermore, the salon's ability to match hair extensions and offer quality haircuts and color corrections has been expressly appreciated. The emphasis on forming a worthwhile connection with clients and providing tailored services has led to a strong, loyal client base.

Concerns and Threads

While the feedback for Salon Edda is predominantly positive, there are some concerns that surfaced. One negative aspect is the physical setup of the pedicure area, which is located downstairs without windows, potentially affecting the customer's overall enjoyment of the service. Additionally, the absence of visible hygienic practices such as disposable covers for pedicure basins has been noted. These sanitation concerns can be a deterrent for some customers, indicating a need for improvements in maintaining and demonstrating cleanliness standards in all service areas for heightened customer confidence.

Frequently asked questions about Salon Edda

Does Salon Edda accommodate cultural requirements for privacy?

Yes, Salon Edda is willing to accommodate cultural requirements for privacy, such as covering windows and ensuring a female-only environment for clients who wear a hijab.

Can I expect personalized service at Salon Edda?

Clients have frequently highlighted the personalized care and detailed attention provided by stylists at Salon Edda, suggesting a tailored experience to individual client needs.

Are there any concerns regarding sanitary measures at Salon Edda?

There has been a mention of inadequate visible sanitary measures in the pedicure service area, specifically relating to the lack of disposable basin covers. Prospective customers may want to inquire about current practices to ensure standards meet their expectations.

Recent customer reviews and testimonials for Salon Edda

Salon Edda
Jacqueline Puschmann-Guth
5-Star
a month ago
I’ve been coming to Salon Edda for about a year and a half now to see Gricel and I just can’t go anywhere else. She’s great at what she does and is so fun and friendly. Everyone at the salon is so kind and wonderful. I love it here.
Salon Edda
Eve Gonzalez
5-Star
a month ago
Salon Edda is an incredibly welcoming and accommodating hair salon, where the staff goes above and beyond. They truly have your best interest at heart, working diligently to match the vision you have for your hair and talking you through every step of the process. I recently had a haircut, color correction, single process color, and blowout, and I couldn’t be happier with the results. They have undoubtedly gained a loyal client in me. I absolutely love this place! I wish I could give 10 stars. For the first time, I genuinely feel that my hair is being expertly cared for, and I wholeheartedly recommend Salon Edda to everyone! The owner, Edda, is amazing—she carries herself with grace, is completely transparent, and maintains excellent communication with both clients and staff. Ori is fantastic as well; she is outgoing, efficient, and attentive to every detail.
Salon Edda
Hanna Mohammad
5-Star
5 months ago
I was looking for a hijab friendly salon, and found out about Eddas salon through google search, so I give them a call and they were very welcoming and friendly.. Edda promised me to make a step for me and my step daughters by covering the door and windows and no men workers would be on the set while we are doing our hair.. she promised and she delivered. She was very welcoming and her team were very nice to us.. I know I will be going back to see her again. Thank you Edda for everything 💛
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Overall Rating

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A
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Overall Rating
4.9
/5
151
reviews
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About Salon Edda

Beauty Salons
Visitors find Salon EDDA to be a sanctuary where they shed the outside world. We greet you with a welcoming embrace, always remembering what you love. Here we treat everyone with mutuality, meeting their eye with true recognition. We see you as royalty and commit to tapping your essential beauty. Trained for excellence at all times, we strive to educate everyone to be their best. And in the end we make sure everyone walks out the door photo ready. To ensure an excellent experience we use all natural ingredients in our invigorating, replenishing facials. Our Nail Technicians have years of experience doing gorgeous nails. We offer facial and body waxing at the highest standards for sanitation. For weddings our team is led by National Award W
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