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Saint + Sofia | Covent Garden logo

Saint + Sofia | Covent Garden Reviews

Rated 4.9 based on 204 Reviews

35 Monmouth St, London WC2H 9DD

Clothing Stores London

Published on
August 6, 2025
Last updated
August 6, 2025

Reviews Summary

The overall sentiment from customer reviews for Saint and Sofia clothing store is highly positive, with consistent appreciation for product quality, customer service, and the in-store experience. Reviewers regularly point out the friendliness and attentiveness of staff, efficient delivery, and a welcoming store atmosphere, especially at the Covent Garden location. A few minor criticisms, such as sizing issues, are always promptly addressed by the company’s team.

Common feedback includes praise for the quality and durability of the garments, as well as the wide range of sizes and fits available. Customers frequently comment on the ease of the online ordering process, quick delivery, and thoughtful packaging. Many shoppers also mention how the brand provides helpful outfit advice and accommodates changes to orders, which sets them apart in service standards.

Overall, Saint and Sofia is regarded as a reputable and reliable women’s clothing retailer in the London area. Their strong focus on customer care, efficient handling of issues, and high-quality products have resulted in a loyal customer base and frequent recommendations. This positions them as a standout choice for shoppers seeking style and attentive service in the region.
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What Customers Are Saying About Saint + Sofia | Covent Garden?

staff were super friendly

fit me comfortably

I love the quality

Always great service, fast delivery

Amazing quality of clothing

Great service 😀

items arrived quickly

service is excellent

They really go the extra mile

loyal customer for years

Trustguide extracts key phrases from reviews about Saint + Sofia | Covent Garden and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Saint + Sofia | Covent Garden's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Saint + Sofia | Covent Garden Ratings

5

As of Based on 204 revies as of Aug 06, 2025

Saint + Sofia | Covent Garden Score

100%

As of Based on 204 revies as of Aug 06, 2025

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Customer Reviews

As of Aug 06, 2025, 204 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Saint + Sofia | Covent Garden's publicly available reviews View source

Nicola rated Saint + Sofia | Covent Garden 5 stars
3 months ago
I had such a great experience at the Saint + Sofia store in Covent Garden. The staff were super friendly and really made me feel welcome from the moment I walked in. Their attention to me as a customer was excellent – they were helpful without being pushy, and just genuinely kind. The store itself has a really nice, relaxed vibe and everything is beautifully set up. It felt more like a boutique than a typical high street shop. Definitely worth a visit if you're in the area – great clothes and even better service.
Laura James rated Saint + Sofia | Covent Garden 5 stars
a month ago
The clothing is simple and elegant, made well from great fabrics, and fit me comfortably. The staff was kind, competent, and helpful. I went in feeling like a frog from my experience in a different trendy store, and left S&S feeling like a princess. Thanks to today's team for finding me the best fitting, age-appropriate, infinitely stylish clothing for my needs.
Elaine Hegarty rated Saint + Sofia | Covent Garden 5 stars
a month ago
I love the quality of every Saint and Sofia garment I have purchased. I always feel special when I wear them. I love the look book each month giving ideas of how to put outfits together. I also love the ease of using their website and how easy it is to find what you’re looking for. Delivery has also always been efficient, with updates advising when my goods will be delivered. Saint and Sofias customer service team are also very helpful and friendly.

Frequently Asked Questions About Saint + Sofia | Covent Garden

Do Saint and Sofia clothes run true to size?

Yes, several customer reviews specifically mention that the clothes are true to size, and customers are happy with the fit of items they receive. Sizing options are noted as varied and accommodating.

How responsive is Saint and Sofia’s customer service?

Saint and Sofia’s customer service team is praised for promptness and efficiency. Customers report smooth issue resolution, including order changes before delivery and quick handling of problems with purchased items.

How are Saint and Sofia orders delivered?

Orders can be placed online or in-store and are delivered efficiently, with clear tracking updates. Packaging is described as careful and items typically arrive quickly, according to repeat customer feedback.

About Saint + Sofia | Covent Garden

Clothing Stores
Saint and Sofia is a clothing retailer specializing in women’s fashion. The company offers a range of garments including trousers, tops, and accessories, both through physical stores and a digital platform. Their inventory emphasizes quality fabrics, elegant design, and varied sizing options for diverse customer needs.

Saint and Sofia operates through direct retail outlets and an online store featuring monthly lookbooks for styling guidance. They provide home delivery with order tracking and efficient customer support for queries, returns, and exchanges. Their operational model is focused on accessible luxury and streamlined shopping processes.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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